Europe - Western Mediterranean Cruise Reviews

First time at NCL, we loved it. I loved the cabin, the staff very good and the food great!

We were unlucky. We paid a lot and had high expectations. We wanted a special celebration for my niece's 10th birthday. We spent her birthday dinner waiting 1 and a half hours. Very disappointed and not taking Norwegian up on their sham of a good will offer. We should have picked Disney.

As said earlier. Great trip ruined by the lies and greed of RC. To rip off an 87 year old man and blackmail him into parting with $99 for photos of his family that he has been told he had already paid for is disgusting IMO. The rip off over the all inclusive fiasco also leaves a bad taste and something that people need to know about

I wanted to take my mom on a cruise for her upcoming 65th birthday as she loves cruises and they're usually the best way to relax and visit so many different countries/places. We have cruised before with Norwegian Cruise Lines and I have cruised myself several times with Carnival, but as she lives in Bosnia and Herzegovina now, the closest and the best cruise that worked for the dates I was visiting her was Costa Diadema 7 day cruise out of Civitavecchia. Unfortunately, this wasn't such a great birthday cruise trip for her and it was super disappointing for me also who had paid and planned this for her knowing she loves cruises so much. Especially if it's your first time cruising, by all means, please choose a different cruise company, as they simply don't care for customer service or to resolve any issues you will have on the cruise. I have so many details of interactions with guest services/reception, waiters and so much miscommunication and misguidance on their part, but the dining experience was really what every night frustrated us and took away from the whole cruise experience and even the quality of food that was actually pretty good. Costa doesn't compare to other cruise lines. It’s ironic that I never received a satisfaction survey email from Costa even though I signed up to receive it, but at the same time speaks to how much they (don’t) care about customer service or opinion. All in all, not a super welcoming or friendly type of cruise, but its destinations, food, and dancing activities boost it up to average.

The trip was beautiful and fun for the kids Enjoy the kids in the swimming pools, the helpful ship crew and everything in the lovely croissants, Thanks to the crew

As a family of 4 (two kids aged 12 & 14) we really enjoyed our first cruise and long to do it again one day. I'm glad we chose RC as they seem do it so well and be one of the best cruiselines. We loved that we could visit some many places without unpacking and wondered each day what view would greet us when we awoke. It was also nice after a hot day exploring, to retreat to the cool air-conditioned santuary of the ship. We loved the food, service and entertainment. What we didn't like was the constant pressure to spend even more money. This was a special occasion for us and not something we could do every year (or even 5 years) so it got a little irritating (to say the least) to have to be on our guard about spending more. We were lucky that we had the drinks packages as part of our deal (we booked early) so it was good not to think about that. However, we did enjoy the cruise and wouldn't hesitate to book with RC again in the future.

We loved very biota our first cruise. NCL Epic was a great ship the staff were very friendly and always helpful. We loved it so much we've already booked another for July next year on the Norwegian Spirit covering the Mediterranean and the Adriatic. Cant wait!!

The best holiday made by fab staff. Great food various options. Great bar very generous pours . Shows very spectacular and well presented . Staff were brilliant

Great for families . A good mix of age groups . Avoid the school holidays if you don't like kids as there were over 1000 on this cruise . This suited us though

WILL not go on Independence of the seas again. Much too crowded. Too many badly behaved children. It was my mistake to travel at this tine if year. Im glad that there were plenty if places for me and my daughter to escape too. Many tines my mobility scooter was tampered with. We saw groups of kids nessing about with it. Ovation was perfect for me.

Loved this ship and all it had to offer. The staff were very attentive and friendly, the food was amazing and the ships facilities were great. This was our first cruise and it won't be our last!!

Perfect in every way I would recommend the Crown Princess.. food staff ship amazing.. the staff couldn't do enough for you. What ever you fancy eating is provided. If not ask and it's yours if possible.

A good jouney with Nice stops. menorca, corsika and Elba was a litle of the same - have prefered another interrary. Will defantly choose Azamara again

Msc have lost the plot Staff are impolite and rude I didn't expect this from msc meraviglia who have spent so much money to build this ship yet the services and value is way below expectations

Shore excursions and entertainment were great; clearly NCL has contracted with highly efficient and organized groups. The ship organization needs reconsideration in terms of rooms, buffets/dining rooms and providing easy space for 4000+ people.

We've had a great cruise and vacation. All ports of call was worth visiting which we enjoyed very much and would recommend to all who would like to seek out and visit these places.

Our first cruise and it was a fantastic experience. Staff very friendly, helpful, never in a hurry. Even Captain Jose took time to chat with us, several times! Food was excellent, so many choices.

Having cruised with different cruise lines and having taken a Mediterranean one to other cities like Venice, Athens, Greek islands, Istanbul, and other Italian and France ports, i do not recommend you take this cruise, you'll be disappointed. Also, if you don't speak Italian it will be difficult to communicate with other passengers

Get ready for a wonderful cruise if you do this one. It was our fist cruise and a great way to sample parts of Europe which it was also our first trip

This was our first cruise and it most certainly won't be our last, we loved everything about it and honestly haven't got one bad thing to say about the Epic or its staff. I can't wait to do it all again.