Europe - Western Mediterranean Cruise Reviews

We had a fabulous time. The servive was impeccable and staff delightful.

Overall NCL was really good. The Epic cabin design was strange but the food was really good and we do plan on booking another with them in the near future!

Este maravilloso crucero ha sido una experiencia inolvidable para nosotros, es un crucero q no puedes dejar de visitar. Espectacular.

Second time on Navigator of the Sea's, staff and food was excellent again, loads of choice really could not think of anything not being served, main dining room food was also excellent, the staff really are nice and always say hello and have a quick chat, I believe the ship is going to be refurbished in January and in some area's this will be a big benefit but on the whole it is kept very clean and tidy. Our main disappointment was with the entertainment especially on an evening this has really changed for the worse since last year, and quite a few other passengers we spoke to said the same, not sure if Royal Caribbean are cutting costs but they need to focus on this area as it has a big impact of peoples holidays when on-board. On the whole we had a lovely holiday and it would have been even better if the entertainment had been.

Fantastic ship and staff can’t do enough for you.

Excellent cruise! Beautiful ship, and excellent service, lots of fun activities!

Wonderful vacation! Perfect in every way! The staff was friendly and the ship was clean and the excursions booked via Royal Caribbean were first class all the way!

Fantastic fantastic I can't rave about this cruise enough recommendations are going out to anyone who wants to go on a cruise

My group a I were new to cruising and found it an excellent experience in all aspects. The stateroom very clean and comfortable, dining experience relaxing.

Sailed with royal Caribbean for 8 years now and loved EVERY one been on a bunch of they're boats but the indi needs to get the cabins refurbished desperately

Getting around the ship wasn’t usually quite good (although some of the lifts now always working which meant quite a wait) On and off the ship was good Entertainment and teenage club was very good Accommodation was dreadful and unsuitable, really brought down the whole experience Service not as good as we are used to on Disney and celebrity. Ship felt like a revenue generator rather than a vacation experience Allowing smoking in casino crazy as made all the areas around smell and off putting

This ship was like the Walmart of cruising bad service and pack you in a cabin that was inadequate for a nice cruise restraints definitely had a problem of a don’t care attitude and the privousy I the cabins was Disgusting on the whole the worst ship I’ve ever been on and I do 4 to 5 cruises a year

Absolutely freaking AWESOME!! I embarked alone but before the end of the first evening I was into a large group of like-minded people. All close to my age and all extrovert, well you must be if youre prepared to cruise alone

My family and the friends who traveled with us were all disturbed by the lack of customer service compared to the money that we paid for this trip. I would not ever sail on MSC again, and I would recommend to anyone considering it to book with another cruise line. We are not demanding or ignorant travelers. I have been to over 40 countries on 6 of 7 continents. I don't need things to be "American". I just expected to be treated well as a customer. Having spent quite a bit of time in Italy, I had hoped that this "Italian" cruise line would be as wonderful and hospitable as the Italian people, and it is actually an embarrassment to the wonderful hospitality of such an amazing country to be affiliated with this cruise line.

On arrival at Barcelona airport, we were told there was a taxi strike. We had paid for a taxi transfer to the ship, but the staff at the airport were rather abrupt and unhelpful and didn't seem to care about our predicament. Their main concern was getting the bus transfers sorted, and we were left very much to our own devices! Eventually after a number of phone calls by ourselves, the issue was resolved, as a bus transfer was arranged somewhat begrudgingly! Our opinion was that the company were aware of the strike and some sort of contingency plan should have been put in place. This delayed our embarkation on the ship by well over an hour and a half, but on arrival at the dock, everything was handled swiftly and efficiently. Apart from that, we had an excellent holiday Having previously sailed with Royal Caribbean, this was comparable with our trip on Rhapsody and a more pleasant experience than Celebrity.

I was very disappointed for my family members who had never cruised before, after all my hype I felt that I had misled them as what to expect. This ship is in serious need of updating and Royal Caribbean need to look at their staffing levels. I I am far from a moaner and I do appreciate that everyone has different expectations but I felt so sorry for staff trying so hard to please everyone and 'general joe public' treating them like dirt. Shame on people for having no respect for 'fellow workers' and a huge shame on RC for understaffing their ship.

From start to finish the three children had a fantastic time, Kids club staff, waiters etc, fussed over them and made their cruise perfect, which was the aim. Adults enjoyed the entertainment etc. The Sapphire is a nice ship but in some places ready for a facelift. The sail through the Bay of Biscay was the worst ever but the return As flat calm. Ports of call which we anted to see were great with the exception of Genoa, Princess would be wise to stop calling there as no one had a good word to say about the place.

Enjoyable cruise with excellent weather once we had got through the notorious Bay of Biscay

Not the best cruise we have been on but not the worst was OK. Service and food excellent room condition and entertainment very average.

our first cruise,all loved it. sapphire princess was superb booked again for next year ,cant wait