Europe - Eastern Mediterranean Cruise Reviews

As an American and not knowing Italian or Spanish it was hard on the excursions because English ones were cancelled. Felt like we missed a lot even though guides tried to pull us aside and explain things.

Brand new ship is beautiful. Service slow in most restaurants. I think they are just getting use to being back to work.

I would do this ship and itinerary again. It was my best cruise ever and I’ve been on a lot of them.

We are extremely disappointed in how uninformed and misinformed we as guest never traveling on celebrity were. Beyond dissatisfied by the discrimination ams accusations that were made against us and later told was a mistake with no apology offered will not recommend this racially profiling ship to anyone

We enjoyed this cruise very much in spite of Covid protocol. The fact that there was only about 400 passengers was nice but it lacked some of the excitement that we have always enjoyed on previous cruises

Great Cruise. The ports of call changed a few times before we actually boarded the ship. We origionally booked a 10 night cruise back in November 2019 on the Aug 7 2020 sailing of Apex. We all know what happened. Celebrity did their best to make sure we had a good cruise and following the CDC and world health guidelines. It was.

Overall, we thoroughly enjoyed our cruise. A few small things would make it exceptional (more hooks and different port location for Santorini) but the staff and crew were fantastic. We felt very pampered and safe!

Amazing ship and ports. Great cruise! The Apex is a MUST cruise.

Our family of four from the United States, two adults and two children ages 7 and 10 had the pleasure of cruising with Celebrity Apex the week of July 9-17, 2021. We were very pleased with Celebrity Apex. The service, food and amenities on board were truly top notch. What made this cruise unforgettable was truly the service our family received on board. The staff worked hard to make sincere connections to guests and went out of their way to provide exceptional service. We stayed in a Celebrity Suite and it was incredible. The room was spacious, had great storage and a wonderful balcony. Staying in a suite allowed us access to The Retreat. The staff in the Retreat Lounge, Retreat Sundeck and Retreat restaurant, Luminae, were truly exceptional at customer service and went out of their way to make sure our vacation was one we will never forget. The level of service and attention to detail was top notch and so appreciated. The only negative experience we had on board was at the spa. It was the worst massage and facial I've ever had in my life. My therapist interrupted my massage and facial MULTIPLE times to try to sell me on a number of products and additional add-on services. She told me how my body had cellulite, not enough collegian in my face, among other hurtful comments. I came to relax, not to be sold on additional services and products by telling me how my body wasn't perfect. I had purchased a week-long thermal pass and after such a negative experience during my massage I stopped going to the spa. I didn't feel comfortable and didn't want to be approached again to hear about how my face didn't have enough collegian in it, or how I could decrease my cellulite. It's the only negative experience we had on board, but after spending almost $300 for the thermal pass and $200 on my spa treatment it leaves a VERY bad taste in my mouth as to how I chose to use my on board credit. The food on board was plentiful and delicious. We dined for dinner most nights in Luminaee the restaurant that was reserved for guests staying in the Retreat (suites). Our two servers in Luminaee were beyond FANTASTIC. Gary and Sony were two of the best servers we've ever had anywhere in the world. The food was incredible and portion sizes were appropriate. The service in the Retreat Lounge and Retreat pool was also incredible. The staff would often walk around offering guests drinks, cold towels, fruit, and other special treats while enjoying the sun deck. There were always plenty of chairs by the pool and on the sun deck. We also appreciated that there were a number of options for chairs that had shade and sun, depending on what felt best. The two bar tenders in the Retreat Lounge were WONDERFUL at their craft and worked so hard to please each guest. A BIG thank you to Oksanya and Demitri. Our Retreat host (butler), Diana and stateroom attendant Natalia both worked so hard to make our trip unforgettable. They both showed tremendous love to our family and children. We dined in two specialty restaurants while on board. Eden and Le Chef de France. Both dinners provided exceptional food and service. We could not have been happier. It was our first time on Celebrity and we look forward to our next trip and hope the spa goes better next time.

We have not been able to cruise for about 2 years due to COVID. This was our return to the water on a great ship, first time on Celebrity, and first time in the Retreat. Well, we're spoiled now and will definitely be returning to Celebrity. Our cruise coordinator, Donnie Brummer, bent over backwards to see that we were able to get on this cruise. We thank him for all of his efforts.

This was a wonderful week. It was the maiden voyage of a brand new and very impressive shipt. Everyone (crew and guests) was thrilled to be there at all after more than a year of covid grounding. We were only 700 guests on the huge ship so everything was convenient, no lines for anything, everything available.

Lively cruise in the Mediterranian, despite the winter and a few bad weather days. Make sure you participate in activities onboard.

Pretty underwhelming. I think I have gotten too used to Viking, where many things are included, like wine and beer and excursions. When you add that up, it's worth the extra money.

Cruise was a good sample of Greece and all things Mediterranean. The staff is great and friendly. The food was not memorable just ok.

European style cruising for a good price. Recommend if you are used to traveling on your own outside of USA.

very dissappointed with the lack of information related to the change of itinerary. Wished they had let me known in advance. I was quite upset and did not have as much fun as I had expected due to this. Also, since the weather was so bad, we had two days inside the boat so we lost 2 days of fun. Not sure I want to do this again. Hope information is better and we had the opportunity of postponing the trip. Since we were already in Venice it did not make too much sense the change the plans

We were disappointed that our Greek Cruise was really not a Greek Cruise and the 2 main reasons for going--Mykonos and Santorini--were cancelled. We felt like there was a lack of transparency as to the reason for the cancellation on NCL's part. We were supposed to hit 5 ports and more than half were cancelled--Kotor; Myknos; and Santorini. But we made the most of what we did do and the staff was wonderful at every level. Our cabin was really lovely. I would say being up front and clear about what is going on would be helpful.

While we tried to make the best out of every change the ship made, I still won't go on another Norwegian Cruise. We had no idea about port changes until the day of. Had we known we would have cancelled. The prior cruise had an engine fire at sea, they didnt fix the issue before our cruise. Instead they changed our ports and cancelled another along the way. Don't charge me for your inability to provide what I had originally paid for. Terrible company. Pick a better cruise line like Disney. My overall rating for this cruise is a 3.9....they don't even deserve that high of a rating.

Lost 3 ports and gained Split, Croatia, which was fabulous. Got a 200 dollar credit. Very satisfied.

As a silver customer of Norwegian, I was extremely disappointed. I switched from being a Royal Caribbean user. Norwegian Cruise Line rerouted the Star vessel at the last minute due to pre-existing “mechanical issues”. After spending over $2000 on airfare and hotels to go on a Greek Isle cruise, the cruise only stopped at two minor Greek Islands and substituted one port for a location with no real tourist value. To compensate for not stopping at two destinations, the cruise line issued on-board credit, a discount to a future cruise and refunded the port taxes. This was unacceptable. The cruise line forced its passengers at sea for two days and the only compensation was to spend additional dollars with the cruise line. The changed itinerary could have been communicated during the check in process rather than via a paper notice placed in the cabin. The ambiguous term “mechanical issues” created panic among passengers, excessive long lines formed at Guest Services and none of the crew were able to clearly explain the discount being offered on a future cruise. It was next to impossible to reschedule tours that had been booked with outside agencies with such short notice. The itinerary was once again changed at the last minute on November 6 and communication was poor. Three of the cabins in my group experienced issues with their toilets, either not flushing or flushing by themselves at random. Maintenance was called several times. All five cabins were awaken each morning starting around 04:00 by banging noises and crew slamming doors. Dinner experienced at the Ginza room turned into a dangerous stampede when the restaurant opened. This forced my party to be separated. Half of my party never received their drinks. When this was questioned, we told they were busy. To which we had to go to the bar ourselves to get drinks. The food there was tasteless. My friends and I are loyal to NCL Cruise Line, we all have Cruise Next certificates on our accounts. This is not the level of service we have come to expect. Each of us filed a claim with Guest Services. The trip was a total disappointment. At least 50% off of a future cruise or two should be offered.