Caribbean - Eastern Cruise Reviews

The overall was good. It was a struggle to stay in the cabin with the AC not working properly, it was the same in both cabins they gave us. This really put a damper on our vacation. The beach club was the best ever!

Never got my on board credit as promised from booking with you. Went to customer service and still nothing was done.

Not the best, not the worst. Older crowd, not many kids. The stops are ok.

Overall, our cruise was enjoyable and the service was impeccable. There were a few items that I would like to mention I found disappointing. I have been on over a dozen cruises in the past and found that the NCL Jade had smaller cabins, fewer selections for dinner service, and fewer daily activities on board then other cruise lines. I must add that the Jade is a smaller cruise liner with less people that the larger liners. There was inadequate information given about the ports of call (only one information session the first day about the entire 9 day cruise). The time on the islands was abbreviated, with some of them having to back on the ship as early as 2:30. And the last comment I have is the dress code for the dining rooms. I found it much to casual. Maybe I'm old fashioned but, for dinner service in the dining rooms proper attire should be enforced. Shorts, tee shirts, and flip flops should not be allowed. That style of dress should be reserved for the buffet or by the pool deck only.

Was not impressed with the boat for being a boat that’s only thought it would look a lot nicer all most the food places are scattered I would highly recommend that you wear a mask while you are on the boat I tested positive for the flue when got back home

Our cruise was as good as it could be if you don't drink and don't gamble.

Celebrity needs to build ships that hide all life boats! I was charged full price for a cabin with 50% obstruction. Change menus and solo acts!

Expected more for a luxury ship. Beautiful ship but needs works on staff and catering to customers.

This cruise exceeded our expectations and I can't wait for the next one! There is very few that I would change. I hope to try all the dishes I missed and the shows and activities that we didn't see/do. There was too much to do and eat! This is a great problem to have. This really is a 5 star experience with a couple of tiny, nit-picky critiques.

No cruise is ever perfect, service help was better than my recent trips on MSC or Carnival. every ship has to many smoking areas to avoid, and Vaping is everywhere

Had a nice cruise but some changes need attention on the ship We enjoy cruising with Carnival?😁👍

The people were the best. So kind and thoughtful. It made my SO’s first ever cruise special and wonderful.

Cruise was ok but probably will do royal Caribbean from now on

i took a 10 year break from carnival after 20 years. They had cut too many corners. This was their last change to impress me back with a newer larger ship. Unfortunately the list of issues exceeded the pros by about 10 fold. I make the best of any vacation or situation, but i wont be back on carnival.

Cruises have changed dramatically over the years with much less emphasis placed on food and dining......there was a wide selection of food but not all accessible unless you choose open dining times

We had a great time. Still had tons of things we could have done had we had more time as we really didn't get to sit and enjoy the music like going to Dueling Pianos or listening to the DJ/bands up on deck much. Perfect Day at Coco Cay we just relaxed in the shade and took a dip in the water and at the buffet and that was wonderful. Definitely needed more time to take advantage of the spa--book a pkg prior to the cruise if you can and same with specialty dining if you want to try those restaurants out (definitely wanted to try out Izumi as I love hibachi but didnt get to) but there is plenty of complimentary food to be had. Enjoyed a little time in the casino, left while we were ahead and had fun at BINGO and some of the game shows. It's a real drag to leave and come back home, was such a good time.

Arrivals and departures is so messy really bad organization total disaster

I've been on many cruise ships, but this one was unfortunately the worst. What I disliked most was the poor manners of the passengers. Speak and laugh loudly without bothering other passengers. Whether in the hallway or on the balcony. I also smelled marijuana at times. Not only does it take a long time to get a meal, but the number of items is small. At the buffet, it seemed like we were in line for rations. I didn't feel comfortable on the deck, so I spent most of my time in the cabin.　I don't want to go on another similar cruise anymore.

we liked the cruise, except for the food. we tried to eat as healthy as possible and still got sick, which made it difficult to enjoy everything else. the entertainment, staff, and cleanliness/comfort was unmatched. I'd definitely return but please please offer better quality food.

This was our most enjoyable cruise to date. From the arrival, parking and boarding experiences through the entire cruise and disembarkation process, everything went relatively smooth. This was our first post-pandemic cruise, so our expectations were high and we were not disappointed. From the technical aspects to the improvements on food preparation and service, we were astonished. The new ship exceeded our imagination on its 14th official passenger cruise, but we were pleasantly surprised that it still had that 'new car' smell when we boarded. The technology improvements are second to none with the very useful smartphone app. It was an extra touch of ease to be able to operate our stateroom amenities from the bed, such as our TV, cabin thermostat controls, lighting and opening and closing or our infinite window blinds. We even used it to contact our stateroom attendant, Paragas, who was outstanding and very attentive. Through the smartphone app we were able to request additional amenities from ice to laundry services. This extra attention to detail by design staff made us feel as though Royal Caribbean really wants their passengers to have an 'above and beyond' experience, and not just a 'getting your money's worth' experience. Since we had not been to Royal's private island (Coco Cay) since 2005, we were ecstatic to see the improvements in all its splendor. Even though there was another ship docked there that same day, there was plenty of space for all passengers from both ships on the island and we never felt crowded. There was no shortage of lounge chairs and umbrellas or beach sand. It was truly a 'Perfect Day at Coco Cay.' The onboard entertainment was above par and our experiences were delightful in all venues that we attended, especially the Showbands and Aqua Action-Cirque du Soleil type entertainment. We look forward to sailing bigger and better Royal ships into the future which can only get better from here. The best part of our experience was that most additional cost usually incurred on cruises, were actually afforded to us through a $300 onboard credit. In the past, I have usually booked my cruise directly with Royal Caribbean, but in recent years, we have been utilizing a third party online company called . By doing so, we were awarded $250 onboard credit and Royal awarded us an additional $50 onboard credit. This meant there was absolutely no pressure on spending while onboard for souvenirs and such. In fact, we ended up splurging just to use up all the onboard credit. Booking this cruise while this ship was still just scrap metal in Finland 14 months ago, allowed us the privilege of paying for this vacation over an 11 month period with no financial pressure whatsoever. After pre-purchasing our Port of Miami parking voucher and arriving at the terminal, boarding the ship was a breeze and from the car to the gangway, took less than 15 minutes. Since we checked in online in the days immediately leading up to our departure, we were 'Expressed' through the check-in process, even through the security lines and allowed to board expeditiously. I truly pray that the cruise industry continues this trend, especially for those of us who are seasoned cruisers. Disembarkation was even easier. We carried all our luggage off the ship ourselves, so we were assigned a time to disembark and simply waited in the common areas until we received our text via the Royal App to proceed to the gangway for our departure. Customs has revamped their procedures which now makes getting off the ship just as fun as boarding, as long as you have a passport. For those of you who love to cruise and will see the value and advantage of cruising on the largest cruise ship in the world, Icon Of The Seas is a must do, in my opinion. Disclaimer-This review was given free of any compensation from Royal Caribbean International or travel services.