Alaska - Inside Passage Cruise Reviews

This trip left a bad feeling in regard to taking another cruise with Norwegian. The overcrowding resluting in injury, the constant sales hype, and the strange hours in ports made me feel it was all about money and the trip did not seem relaxing.

It was hard to ask questions after booking the cruise. The cruise lines were always telling us we had to go through our agent and vise versa. Toward the last days leading up to the cruise it was difficult to get any information. I enjoyed the cruise, but I was very upset about the availability of a person to speak with concerning questions.

Alaska was beautiful. Food on ship was not that good.

Pearl was just redone about a year ago. Beautiful decor and condition. Lot of variety in entertainment. Shows were fabulous. Good variety. Crew was exceptionally friendly, and cruise director was very funny and enthusiastic. We had a great, relaxing time! Would do it again. Definitely will look for this ship in itineraries.

1st of all the agent I dealt with on gave me wrong information About the dollar amount of gratuity. Also we were not going to sail on Holland America and we're going to sail own possibly carnival but my agent on whose name is Toni recommended that we use Holland America. It was mine and my husband's 1st cruise and not the best experience. The food was terrible the shows were just OK and fact we left during one of the shows because it wasn't great. We had 2 good stewards that cleaned our room and 1 good waiter. The places we went to were great but the 1st 2 nights on the ship I actually went to bed hungry. My husband is not a picky eater and he didn't even like the food. We talked to several people on that ship and they were all complaining about the food . Not sure how anyone can mess up steamed white rice but they managed to do it on that ship. Will not sail on the Eurodam again and maybe not even Holland America after this experience. Both my husband and I were also lied to from Pablo at guest services on this ship offering us a meal at one of the upper tier restaurants and then after we made our selection he told us that we only could pick from 2 of the 4 restaurants, he also told us that he had already mentioned that which he never did to either me or my husband. Then he kept arguing with us so I hung up on. Him. Needless to say we received nothing and never got a call from anyone else. We talked with a couple owned the ship one morning at breakfast and he told us this was their 15th crews and the 1st time on this ship and it was also the last time because it was the worst ship he had been on. He said they food was terrible and customer service was terrible. We feel the same way. Thanks Holland America and for screwing up our 1st cruise.

Food was not as expected. Port times were poorly planed. Entertainment limited

The cabin stewards are terrific - everything we asked for was accommodated. The guest relations team could be more informed - we rec'd different information from each person we asked a question: we were using a new luggage system and the paperwork wasn't clear so we asked 3 different people in guest relations and got 3 different answers. The ports were great - arrived early to each one except Victoria, which was unfortunate since it was an evening only port with already limited options. Overall, this is a great itinerary.

Some disappointment with Eurodam -- already shared comments with Holland. Disappointed with on-board shopping -- they need to offer a 'Eurodam' ornament NOT just a generic Holland ornament. 'Solo diners' and all diners seem to need to stand your ground to NOT 'share' tables. Only '5:30 PM and 8:00 PM times were seemingly available for open seating main dining room reservations but only had to wait once for maybe five minutes.

Excellent staff, food, and service. Highly recommend staterooms with balconies for this cruise, as the scenery was just beautiful.

Very disapointed..Boarding was awful. I have walking problems & we could not get a motor scooter when on board, FINALLY got one on third day, Weather awful. Ship was beautiful but the specialty restaurants were NOT good...beware! Everything cost $$$..very expensive trip.

bad selection of food---terrible ocean view room,pull out couch for 3rd person awful & blocked walk way to bathroom for the other 2 people,had 2 walk over top of the pull out bed to get to bathroom at night. very limited activities 90 o/o of your time aboard ship awful with nothing to do but shop & watch TV.. this was my 11th cruise 2nd to Alaska worst ever, we up graded from Carnival to Holland America for a better cruise experience BAD MISTAKE

The ship is great. But prefer the entert on the Breakaway ship. Many guest were disappointed. Seems like the focus is more on young and hip people, people with money. Did share with NCL about my observations on one of the game presenter. That person called himself the "Nasty Boy". He was crude, loud and inappropriate, making inappropriate comments to guests, touching, lot of sexual innuendo.

The views were breathtaking. All the stops in Alaska were incredible. The staff was friendly, attentive, and service oriented. The food in the formal dining room was delicious.

Got on with no problem, had a great time, got off with no problem.

It's supposed to rain in southeast Alaska, it has when we've been there before, but this time every port was sunny and the skies bright blue. That made for a great trip.

the excursions were not up to snuff we paid good money to see whales and all we got to see was black spots a 1/2 a mile away and i was not happy and we didn't see any eagles or bears

This was our first cruise. The Amsterdam was a great way to start. The ship was not too big and with about 1300 guests, nothing was ever crowded. There were many places to relax on the ship, both indoors and out. We felt pampered with the top notch service. We were blessed with sunny weather up until the last day when there was a brief rain shower. Folks said it was unusual to have so much sunshine.

This wasn't our first time on the Pearl (had been out of New Orleans to Western Caribbean last year) so we knew what to expect with the ship. Not totally updated, there are enough places to go and enjoy yourself. Favorite spots are the Topsiders bar - awesome service with the view off the back - and the martini bar near the casino. (Note to all cruises: can we cut out smoking in the casino some day? The smoke travels all over the ship and it's really disgusting.)

Great ship layout. Great itinerary (gorgeous scenery). Friendly staff.

Great Cruise for couples if taken at the right time.