Alaska - Inside Passage Cruise Reviews

We will NEVER go on Norwegian again. This is the first time we tried Norwegian and will never go again.

We plan on using NCL again. The crew was phenomenal

The cruise ship is beautiful! Staff is phenomenal! Food mediocre. Drinks were good. Can't have canned soda unless you pay for it or they open it. The coffee is terrible! The balconies & views are great. Port times were horrible. Need more time for a ship that big. It's not fair to the customer to pay thousands of dollars and not get to enjoy anything because it's all booked up. They need to work on a few things. We are very disappointed.

Disaster from day one. NCL left me feeling like they really do not prioritize guest satisfaction. This cruise was an epic failure both ship and crew grossly unprepared. Guests misled and unhappy. I shared my experiences with a few officers on board. They were not too concerned. Worst vacation ever. Literally. Not enough room to continue with all the unbelievably poor service etc.

At Glacier Bay Park Rangers we’re present for presentations and national park merch was available but limited due to the end of season

We had a fantastic honeymoon on this cruise. I loved the cabin and the views. I feel like the value of being able to visit each port and learn about them was a good deal for the price of the trip and everything seemed organized and easy. I loved the ship cards that made payment and disembarkation simple.

Overall we enjoyed the cruise, food was great, people where great, The spa was wonderful, unhappy about the various port experiences.

With several past Alaska cruises to compare to, we found this one to be wanting. The primary reason, perhaps, the allotted tomes in ports were totally disappointing.

The itinerary should be tweaked. Cruise was enjoyable but not exceptional. Disappointed in the quality of food offerings. Seemed like Chicken Parm was offered at every meal outside of breakfast.

The best cruise ever taken. We will be going back

Itinerary was poorly planned and needs to be rethought. Missed great opportunities for excursions. And wasted time in Sitka. Cabins need plug by the bed for Cpap machines. Shopping guide knew her stuff but was terrible with helping the cruise people, very connect with the merchants.

I would give this cruise 2-3 stars. Staff/service was amazing and the views were beautiful. The ship was clean and some of the activities were fun. Icy Strait was a disappointment, as it was 12 hours for what easily can be seen in 2-3 hours. Being able to see Ketchikan and more time for Victoria and earlier in the day would have been much better, and having the final night be available for saying goodbye to passengers and packing up would have made all the difference. Also, the prices for the excursions were pretty high, so couldn't do some activities. Also, if I were able to make these types of decisions, I would include drinks/wifi in the pricing of the cruise. It really feels like being nickled and dimed and it doesn't leave a good feeling about the brand. Just a suggestion, a better approach would be to have those things not initially included, but then give them as a "gift" or "freebie" and people get THRILLED getting things for free. The internet doesn't cost Norwegian anything more. This would make people want to go on cruises more, and make you more money with happier customers.

Based on the rates, we decided to do Alaska in October, even though we knew the weather would be iffy, some excursions and shops would be closed, and we might miss out on some events, wildlife, etc. Knowing that, I would say this was still a wonderful trip. It gave us a great taste of Alaska, without the crowds and hustle bustle, we still saw whales, (no bears) Eagles, Glacier Bay was majestic, and the service on the Bliss five star. It was a prequel to our next "in season" Alaska trip. There is so much to see, we will be going again. Alaska, it not a once in a lifetime. You will want to come back again and again.

This cruise was just ok. We got places, they fed us food, and there were some things to do. The saving grace is the staff was very nice.

Be careful with credit cards and kids. They will swipe away at the arcade and no one will warn you or tell them it will get charged to your room. However, if you don’t have a credit card on file for them, you can’t gocarting as a family or laser tag. They will force you to go down to customer service and put a card on a child’s account. You can’t, as their parent pay for them under your account. Sounds like a scam and was a scam because I met other parents having same problem.

Our favorite parts of the cruise (out of many!) was that the food was delicious and the crew were the sweetest and most caring and upbeat people!! The crew members really made our vacation special and had a great attitude! Special shout out to Carla and the coffee song team in the buffet, Albert the waiter at the Four Seasons Restaurant, and Emmanuel the waiter at Four Seasons restaurant! Please tell them we said hello!! every crew member helped make our vacation memorable and extremely fun!

Overall, I really enjoyed my time with this cruise and happy to have nicer weather than expected! The only thing I would recommend to others would be to go end of August, early September as a lot of places were closed due to end of the season which was a bummer.

Great trip ship was nice and clean good staff service food was excellent had a good time

Our NCL Alaskan Cruise was fabulous! The only disappointment was we didn’t feel we got a real feel of Alaska at the ports. Next Alaskan trip we’ll be driving Our first time cruise was a learning experience. We learned we desire a balance of NCL & interior non-tourist communities.

The cruise and crew were fabulous, but the Spa/massages were horrible!!