Premium cruise line?

i changed my career to Mountain living and cruising #1 (pick)

Nope not for us.

I'll pass..LOL

Latest Update:

I contacted Azamara about the plumbing and accessibility problems and got a very sincere "sorry 'bout' " that and was offered a very generous 10% discount on my next cruise with them.

I told the rep that I was more interested in a definitive answer to what the plans were to address the hazards and plumbing problems before I booked another cruise with Azamara. She indicated that there were no plans for addressing the problems. To which I replied that I would not book another cruise without the problems being addressed first.
Bottom line: Azamara continues to offer the same HC cabins knowing full well the hazards and at the same time failing to advise their handicapped customers of the problems.

Suggestion: If you're considering booking an HC cabin, you may want to ask about these problems beforehand and how they will be addressed BEFORE you purchase.

Now tell me again how you are a premium cruise line that cares about your customers and particularly their HC needs. I find the indifference appalling.

Thanks for the additional insights. I asked a FB group about "white party" and they noted no, but a "Bright" party just as you said. I was thinking along the same line as you stated. We were hoping for a plus up to Celebrity cuisine , so will be interested to see if they deliver. We did book a chef's table and 4 nights of specialty dining.

Guess we succumb to the sophisticated sounding Youtube videos. Reality will hit us in a week or so when we board. Also we received an email about pre-registration for the tests. However, there were no links in the email and when I called Azamara, they said it was sent too early so didn't have any links.

Did you receive an email requiring test registrations? The only thing we've done is print our boarding passes and printed out the cruise docs.

I have contacted Azamara about some of the problems and will do a follow up here after they address my concerns. A major problem was the tremendous lack of and miscommunications about accounts, events, offerings, etc. Staff were even frustrated with this because they could not give accurate answers and on one occasion, I showed a staff member a written communication that had not been sent to them. Testing: I thought it went well overall but did take some time with one very entitled person creating a scene and disturbing all others who were patiently waiting. That stuff happens but not the fault of the cruise line because it was someone else conducting the tests. Everyone conducting the testing was very courteous even to the 'entitleds' causing the stink. When we arrived at curbside for boarding, we were greeted and escorted in by an AZ employee who walked us down and assisted us in getting checked in. Never had that happen before. Impressed with that. Sycamore 'over their heads...'. It's beginning to appear that way. All the hype about the experience given by the sophisticated British voice in promotions falls far short of the actual experience. White party? I was told it would not happen. Then discovered that it would happen but it would now be called a bright party. What gives with that? Is this now political correctness? Did you see the videos of all the lobster and ribs being grilled on deck? Didn't happen! Instead we got our 'lobster' in the buffet. One very small serving that was cut into three very small cubes of about 1" each. I asked the server if could get another serving and after waiting for him to return, he finally came back to say that it would take too long to get another serving. I also asked where the lobster came from (warm water or cold water) and he proudly proclaimed that it came from Florida. Small, cheap, caribbean lobster served on a 'premium' cruise line a far cry from the promotional videos. I've enjoyed many larger, Maine lobsters, on numerous other budget cruise lines. Cruisellama, I'm looking forward to your review and experience and I will post a follow up when I receive a formal response to my concerns. Thanks again.

These recent unfavorable comments about the Azamara brand are troubling. Can't help but wonder if Sycamore Partners (the new owners) are over their heads. Hospitality industry is not part of their core competency - they're a retail clothing conglomerate.

I booked well before the announcement of the sell-off (by RCL) and was tempted to cancel afterward. Only held onto the cruise when I found out they would honor my Celebrity/RCL status as well as point would be added to my Celebrity Captains Club totals. We booked because of the pre-rona favorable reviews for fine dining and service. Thought Celebrity was getting a little tired so we'd try this.

We're supposed to embark on Dec 23rd for a 15-day Caribbean cruise (Quest). I'll definitely write a review on what we experienced. I'm already "unimpressed" that they only have their app working on one ship (Pursuit) and been very weak on communicating embarkation protocols. On the positive - they will do testing at the terminal, but I'm wary of how efficient they'll be.

Joke? I thought it was true!

Nope! But the "joke" was told at most gatherings.

HMMMM...and what makes you think I was kidding? been to those open air markets meself...most Americans eyeballs would bulge,,,and then fall out...no I never indulged...SAM made sure I was fed...note I didn't say well fed...or regularly fed...besides I needed to stay lean and mean...being 20, in the infantry, it came naturally, helped me get out of Dodge more than once......now, I'm MUCH older...not so lean...and just a bit mellower...sort of....sometimes....

Ships tours don't usually go where folks really really live,...or how...I guess you'd have to go on your own to do that, and these days, I don't think thats advisable or even possible...