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Posted: 4 years ago | 966 Views

NEW CANCELLATION POLICIES.... .02 appreciated

I've been reading about major changes in just about every lines cancellation policy. We just got an email from NCL offering a full refund in the form of a credit for any sailing between 3/10/2020 thru 9/302020, to be applied toward any cruise thru 12/31/2022. NCL calls it the "PEACE OF MIND POLICY.".We have one coming up in a little more than a month, fully paid for, and another in Nov, with the usual deposit, Of course, there were all kinds of assurances in the email, about the precautions they're taking, and how the CEO is taking a cruise himself with his family, etc etc..I know theres a few in here with bookings on NCL. I would appreciate some input. Frankly, we're tempted to take it. Whats one cruise amongst many?

We make jokes about "the addiction"...We have been lucky in that we've never had to cancel a cruise outright. we've rebooked, and rescheduled, life happens...but THIS is...different. your thoughts??

13 Answers

Posted: 4 years ago

Now that's an interesting turn of events. Not the cruise line that has a problem but the port! We like the safe approach, but then we are "old".
Posted: 4 years ago

I just got off the Bliss, you'd be surprised at how seriously they're taking this virus. You should have nothing to worry about, but if you're concerned, talk with your doctor before you go and tell them where you're going. They'll be able to give you answers on any extra precautions to take, plus, if you do go, it will be on record where you went so that they can pinpoint where you got the virus.
Posted: 4 years ago

We were supposed to sail out of NY Manhattan terminal next Monday and we decided over the weekend to cancel. Not sure now if the port will even remain open that long as CNN is reporting that the head of the NY/NJ Port Authority just tested positive for corona.

Posted: 4 years ago

Thank you for the reassurance. We sail in 5 days and everyone around us seems to think me and my husband are going to die. We are healthy able bodied 40 years old. I need a vacation from the coronavirus now.
Posted: 4 years ago

I wishy wishy that that would solvy solvy....hehehehe..
Posted: 4 years ago

Washy-Washy
Posted: 4 years ago

Glad to see you in here KENN. After we calmed down a bit, we realized we are under no immediate pressure to call NCL and cancel. First,, apparently, theres no point in calling prior to 3/10, as their email on the subject and their website explains, and as OGW found out. I can understand his problem, given the sailing date. Ours is far enough out to give us a few weeks to cogitate on the thing, and besides, the mad rush to cancel and rebook might have died down by then. Our next one is booked for NOV 2020, and this thing had better be in hand by then, Having said that, containment efforts to my mind, are like spitting in the wind. The thing will run its course, and go away...or not. Theres a handful of folks in the public health sector who are telling the truth. They pop up on TV once in awhile. Apparently they can't be fired, or don't care. I am gratified to see some folks are out there enjoying their cruises, paying this no mind. If we were 40 something instead of 70 something, if she wasn't a 10 year cancer survivor with a weakened immune system, courtesy chemo and radiation, we might pay it no mind as well. Its a cruise..not life n death.
Posted: 4 years ago
Don't believe I have ever witnessed anything like this, at least since we began cruising. When I learned that, on board the Diamond Princess in Yokohama, 25% of the passengers and crew on the vessel had contracted the virus, especially since most of those had been in quarantine status, I knew something was very wrong. We have sailed almost 700 days on cruise ships, been lots of times epidemics of sorts have plagued the voyage, fortunately we have always escaped the bugs and went on to enjoy the cruise. But 25%, talk about an eye opener. About the first of the year we canceled a 53 day voyage beginning this October, on the Grand Princess, which took in a lot of Asia, they gave us no grief in doing so and we got all our deposit back. Six months before that Princess had canceled a 35 day voyage on the Pacific Princess we were booked on from Tahiti to Ft. Lauderdale. We got a few benefits from that cancellation which applied to our 53 day voyage. Our most recent cancellation had nothing to do with the virus which began to impact just weeks later. Since I have been in the midst of a major life style change I haven't had the opportunity to find another cruise, but been itching to do so. The Grand Princess is the vessel currently stuck off of San Fran, it had been on a mostly US voyage with some Mexico. It appears to me that cruisers are canceling en masse. So I'm sitting this one out until world health authorities get this under control or at least get a handle on it. So far it looks like the U.S. government is completely inept. Running in circles screaming and shouting. Mere babes in the woods.
Posted: 4 years ago

We are on NCL Pearl right now and were on NCL Encore last week. In my humble opinion, the media has created a nation of Chicken Littles. Every year there seems to be a virus to end all virus'. If you are starting out in the United States and going to the Caribbean, Mexico, Panama Canal, Alaska, etc., your risk should be minimal. We are going to Hawaii next November and looking forward to it. No thought of cancelling.

Posted: 4 years ago

I understand completely...I was going to settle in with a cup or two and try to get thru, but the boss told me about a zillion people would be calling and calls won't start for this until the 10th. so I think i'm going to wait until the end of next week. I know you're cutting it close. Keep in touch. Misery loves company.
Showing 1 - 10 of 13 Answers

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