If you had to cancel last minute, did your insurance pay? Did you lose your money if you didn't have insurance? Did the cruise line help you out in any way?
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Contributor Level:
Admiral
Have You Ever Cancelled a Cruise at the Last Minute?
17 Answers
Contributor Level:
Captain
Originally posted by:
glomarrone
If you had to cancel last minute, did your insurance pay? Did you lose your money if you didn't have insurance? Did the cruise line help you out in any way?
Unfortunately, yes. Insurance helped but we lost some money too. There was really nothing that could be done to help. On the upside, the reason we had to cancel improved and we lived to cruise another day. No one likes losing money but it is a risk in any transaction.
Contributor Level:
Admiral
Originally posted by:
JusMe
I have had to cancel cruises short notice to the day of the cruise a few times. I had travel insurance and it paid ff all 3 times no problem with doctor notes. 2 times for the flu myself and my father, the other time was for blowing a disc and pending spine surgery.
Sorry that you had to cancel cruises but at least the insurance paid off.
Contributor Level:
Admiral
This is so good to know. Thanks for sharing. quote=DebbieVi]
I like to think of it as postponing rather than cancel ... Have had to do a lot of rearranging and Princess has worked with me every time without having to use the insurance ...
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Contributor Level:
Captain
We had to cancel three days out due to brother had a very serious stroke. The first time we had ever purchased insurance. Princess and the insurance company were awesome. We got almost all our money back.
We only purchased the insurance because our father was in the last few years and we did not know when we would get the call. Fortunately my brother recovered very well. So now I tell him to this day he owes me a cruise!!!
Contributor Level:
Admiral
Originally posted by:
AuntPinkie
Sadly, yes. October of 2015 we were booked on the first "Journeys cruise" on Carnival. 4 hours before flying to New Orleans (the day before the cruise) my Dad passed away. We did have insurance and they covered the cost of the cruise. We had a casino special and casino credit for the cruise, the credit was lost. The hotel did not charge us even though we had to cancel less than 24 hours before we were to check-in. We worked directly with the airlines (the insurance would have covered this if we were unable to do so) and received credit for future flights. It was a lot of red tape and time consuming, but we got almost all our monies back.
Good to hear that you received most of your money back. Sorry, though, to hear the cancellation was due to the death of your father. It must have been a nightmare for you. Thanks for sharing.
Contributor Level:
Purser
Yes but it wasn't last minute per se. My hubby broke his leg in September 2013 and wasn't sure if he would be able to go on our December cruise without crutches so I cancelled AFTER making the final payment..We didn't get our money back because we transferred it to March 2014 on the Breeze.
Contributor Level:
Admiral
Let's hope we never need to cancel any cruise last minute or not.
Contributor Level:
Admiral
I hope that neither of us ever has to cancel last minute.
Contributor Level:
Admiral
Originally posted by:
JusMe
I have had to cancel cruises short notice to the day of the cruise a few times. I had travel insurance and it paid ff all 3 times no problem with doctor notes. 2 times for the flu myself and my father, the other time was for blowing a disc and pending spine surgery.
Glad it worked out, but sad it happened.
I have had to cancel cruises short notice to the day of the cruise a few times. I had travel insurance and it paid ff all 3 times no problem with doctor notes. 2 times for the flu myself and my father, the other time was for blowing a disc and pending spine surgery.
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17 Answers