Filter reviews by

400 reviews mentioning "" Clear results

400 Zaandam Reviews

Write a Review

Sorted by

Amazing Cruise by MarianM

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska - Inside Passage

Extremely professional and friendly!!

Read full review

Was this review helpful?

Much Better Than Expected! by ThomasK13182727

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska

We booked this cruise with trepidation, as the reviews of the ship (andf Holland America in general) were, at best, mixed. But boy, were we pleasantly surprised! Having sailed 30+ times, we are not novices when it comes to judging ships. The Zaandam far exceeded our expectations. The staff---especially the servers in all the restaurants---were wonderful. The food was better than most and reminded us of the kind of choices we used to get on all cruiselines. The ship is older but charming. The staff is constantly cleaning and polishing, and they seem to take pride in their ship. The cabin size was larger than on similar ships. Lines onboard were quite manageable and moved quickly. The ship's overall size (on the small size) is actually preferred over the mega ships that require one to wait in line for elevators, wait in line flor food, fight crowds for deck space, etc.

Read full review

Was this review helpful? 3

An amazing experience by AndyB1

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska - Gulf of Alaska

Very comfortable

Read full review

Was this review helpful?

Great scenery by NatalieG

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska - Inside Passage

scenic at sea days, excellent dining, and friendly staff. Can't ask for more.

Read full review

Was this review helpful?

Relaxing Alaskan Cruise by DebbyM1

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska - Inside Passage

We enjoyed the Zaandam. It is a classic. The ship WAS maintained and art work was worth viewing.

Read full review

Was this review helpful? 2

Far From The Best by AT435

Sail date: /
Ship: Zaandam / Destination: Mexico

After returning from a Carnival cruise in the Caribbean we were quite disappointed. Three weeks previous we had been on a cruise with Carnival on the Freedom. No comparison. We thought we were upscaling(what a let down) In no way did this cruise hold a candle to the cruise on the Freedom. The ship is old and need lots of repairs, the food average, the crew less than customer aware, the moral of the crew seemed to be in the dumps. I could go on but if you havent caught on by now more words are going to help.

Read full review

Was this review helpful? 12

Ship Of Fools, Cruise From... by MonicaC1

Sail date: / Traveled as: Singles/Friends
Ship: Zaandam / Destination: Hawaii

Horrible customer service, loud construction and maintenance going on the ships common areas during peak passenger usage. Fumes and dust from chemicals used in stripping and sanding done by the Holland America maintenance personnel, of wood in common areas during peak passenger usage. Passengers not allowed to use some of the workout equipment at the gym unless they paid a fee. Staterooms dirty and run down, rust, mold, and dust. Foul smells emanating from many of the cabins. Furniture and carpets badly stained and in need of cleaning. Throughout the cruise, the staff would suddenly decide to take away our privileges or our opportunity to disembark at a port because of "unsafe conditions". For example, the captain decided to skip two of the five Hawaiian ports because of "unsafe conditions". I have at least 30 witnesses that can testify there were no "unsafe conditions" at the time this excuse was being used. We were treated like inmates in a prison from the time we stood in line to enter the ship for the first time to the time we disembarked. Staff attitude and behavior varied from artificially saccharine and patronizing to mostly hostile and threatening. They shut down the few bars and the casino somewhere around 12-12:30. If you were fortunate, they might stay open until 1am. They closed the pool for most of the cruise because of "unsafe conditions". They shut down usage of most of the workout equipment that was free because of "unsafe conditions".

Read full review

Was this review helpful? 7

Good cruise by DC

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska - Gulf of Alaska

The overall all is good. Good for first time cruise travel to me. But one time is enough to me. Won't go to Alaska again.

Read full review

Was this review helpful? 1

A Super Cruise by RickB12

Sail date: /
Ship: Zaandam / Destination: Alaska - Gulf of Alaska

Overall a pleasant experience, but a bit disappointed in the food and wait staff.

Read full review

Was this review helpful? 5

Perfect in every way by ElaineS

Sail date: / Traveled as: Family (young children)
Ship: Zaandam / Destination: Alaska - Gulf of Alaska

Perfect in all ways.

Read full review

Was this review helpful?

A Great Time by NancyG2

Sail date: / Traveled as: Family (young children)
Ship: Zaandam / Destination: Alaska - Gulf of Alaska

With the exception of the dinner service, we were very impressed with the quality of the service on the ship. My mother needed a wheelchair for both embarking and disembarking and they made everything very easy for us. Our cabin servers were always very cheerful and helpful. During the days at sea, there was always an activity too keep us busy. For the most part, the food was very good.

Read full review

Was this review helpful? 4

Don't waste your money by EmilyO

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: U.S. - Pacific, Northwest

The cruise was from San Diego to Vancouver, Canada. If I had known this was the tail end of the Mexican cruise and that the ship would be leaving for Hawaii after Vancouver, I would have never had booked the trip. This wasn't a cruise, but a fill in. Don't bother booking this trip. Our room didn't get any towel animals - or even a breakfast menu on one night. There were very few activities after 5 p.m., almost as if the ship had a curfew. I was excited when I found out there were cooking classes, but dissapointed when I found out they were on the Hawaii cruise (why they even advertised these classes was confusing). I ordered the "anniversary" package which was a bouquet of flowers and a photo. The bouquet that was delivered to our room looked half dead and I thought that perhaps the previous residence had left it behind. No mention of our anniversary. The crew seemed really ticked off about something and were rude and non hospitable.

Read full review

Was this review helpful? 4

not up to HAL past standards by MargaretV2

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Mexico

entertainers were not well chosen--schedule of certain activities were scheduled always at dinner time-- embarkation was a mess and very poorly supervised -especially with luggage- help for people needing help was available and done with a great attitude

Read full review

Was this review helpful? 8

Just what we expected by LindaT4

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Hawaii

This was our first cruise and it didn't disappoint us. We wanted rest and relaxation and we sure got it. We could sleep all day if we wanted or enjoy the numerous activities they offered. The food was every bite wonderful and service was immaculate. We forgot some medicine and got that replaced quickly. The excursions were excellent. Everything was perfect and as close to heaven as it can get. We felt like babies who were fed, entertained and rocked to sleep every night and afternoon in the cloud soft beds. LOVED IT and would go again as soon as money is saved up for it.

Read full review

Was this review helpful? 3

Dissapointing by SteveS18

Sail date: / Traveled as: Family (older children)
Ship: Zaandam / Destination: Hawaii

Ship needs a refit and an overhaul of the management. Nothing like our last cruise on the Volendam last year which is a similar ship. Would not recommend Holland America based on this experience.

Read full review

Was this review helpful? 11

Hawaiian Cruise - good agenda by LeoA

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Hawaii

In excellent condition.....very nice stateroom w/great storage space....good entertainment also

Read full review

Was this review helpful? 5

not up to par by RonA6

Sail date: / Traveled as: Singles/Friends
Ship: Zaandam / Destination: Hawaii

ship is showing wear and tear...definitely geared to an older crowd...MUCH OLDER...not much to do on sea days...have travelled with them before and was impressed but not this time..probably wont sail with holland america again..

Read full review

Was this review helpful? 6

awesome expierance by MikeS5

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Hawaii

The overall impression was excellent, though they seemed to cater to a older crowd as far as entertainment on the ship was concerned. excellent staff, and food was good and plentiful.

Read full review

Was this review helpful?

A Wonderful Cruise!! by CherylS2

Sail date: / Traveled as: Large Group
Ship: Zaandam / Destination: Alaska - Inside Passage

This cruise and cruise line are top notch. Everything from the entertain to the room service were great. Hope to have the opportunity to do this again soon.

Read full review

Was this review helpful? 2

Very nice ship by JulieA3

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska - Inside Passage

It was a very restful cruise, with lots of natural beauty to view. Service was good as always.

Read full review

Was this review helpful?

Find a cruise on Zaandam