False advertising for beverage package

Zaandam Cruise Review to Canada, New England, New York

jrollero

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 17

Overall rating:

3.9 out of 5

Verified Review

7 Night Canada & New England Discovery (Montreal To Boston)

Sail date: May 13, 2023

Ship: Zaandam

Cabin type: Inside

Cabin number: 2605

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

Unbelievably disappointing with the beverage service which I paid $1,000 worth And didn’t even come to close to drinking that quantity or quality

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

Food fair, beverage package advertised but not delivered

Onboard Activities

2 out of 5

Some entertainment gets honorable mention Lack of staff, lack of entertainment variety is understandable

Entertainment

3 out of 5

They did the best the could

Service and Staff

3 out of 5

The dining staff was on auto pilot Get us in and get us out

Ship Quality

4 out of 5

As expected

Cabin / Stateroom

5 out of 5

I like it dark and quiet It was what I expected

Ship tip

Not to order the beverage package all of the wine I received was sub par

Thumbs up

Ports of call

Montreal, Quebec

5 out of 5

Cruise St. Lawrence River

5 out of 5

Quebec City, Quebec

5 out of 5

Cruise Gulf Of St. Lawrence

5 out of 5

Charlottetown, Prince Edward Island

5 out of 5

Sydney, Nova Scotia

5 out of 5

Halifax, Nova Scotia

5 out of 5

Bar Harbor, Maine

5 out of 5

Boston, Massachusetts

5 out of 5

Disembarkation

5 out of 5

7 Comments

jrollero 1 year ago

We did not buy the beverage package for quantities We wanted only the Kendall Jackson that was advertised! We were willing to pay more to get but did not get any!!!

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cathco148 1 year ago

I don’t think we’ll get the beverage package if it wasn’t already included with our fare. Impossible to drink that much!

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javawoody 1 year ago

I don’t think drink packages are worthwhile

Thumbs Up 1

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cruising2004 1 year ago

Thank you for sharing your cruising experience.

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Gwbigdog 1 year ago

Thanks for sharing

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kdlady 1 year ago

The beverage package is a rip-off for most people. It's hard to drink $1000 worth of drinks in a week, even with sodas included. I don't think it's false advertising - just hard to make it worthwhile.

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AuntPinkie 1 year ago

Nice itinerary. Appreciate your detailed feedback. Sorry you were disappointed. We found buying drinks as desired more cost effective than the package.

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Other reviews of this sailing

Great cruise!