Very disappointing
Zaandam Cruise Review to Canada, New England, New York
Contributor Level:
Purser
Cruises: 4-6 cruises
Review: 1
Helpful Votes: 62
Review summary
The food, ship, cabin and excursions were all very disappointing. Our steward was excellent, but the maintenance crew took three days to fix the air-conditioning and leaks in our room. The guest services staff was professional and helpful. The chef and cooks on board should be fired. We have never experienced such poor food on a cruise.Embarkation
Easy loading but cabin Air-conditioning was not functioning.
Ship experiences
Food and Dining
Worst food on any cruise we have been on.
Onboard Activities
Not much that interested us
Service and Staff
Took 3 days to completely resolve air-conditioning issues including leaking in the room
Ship Quality
Ship did not have sufficient electrical outlets for modern needs
Cabin / Stateroom
Besides Air-conditioning issues and lack of electrical power outlets, the porthole view was not useful because the head of the bed was beneath it.
Ship tip
Don’t! Princess cruise lines was far superior based on our experience
Thumbs up
0
Ports of call
Charlottetown, Prince Edward Island
Disembarkation
Expedited disembarkation worked very well