Zaandam Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Vote
1

3 out of 5

Spa services disappointing!!!!!

Sail Date: May 02, 2014

Reviewed: 2 years ago

Traveled As: Family (older children)

Room Type: Oceanview

Although Menu of Spa services cites descriptions & length of services, we found none of it to be true.  If you have ever gone to a dayspa on land, you will be sorely disappointed with the price vs quality received on the ship.  For example, the 70 min pedicure lasted 25 ...and the upgrade to shellac (gel) polish that was supposed to last 2 weeks lasted 2 days!  Every service we booked was exactly the same story, plus a 15% gratuity is mandatorily added on top.

 

Very expensive, very low quality of service

 

Ship smelled of sewer in some rooms

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions
Vancouver (Canada Place), British Columbia
HAL day trips spent most of the day picking up passengers from other hotels - very little touring in Vancouver
Juneau, Alaska
Skagway, Alaska
Cruise Tracy Arm Fjord, Alaska
Ketchikan, Alaska
Cruise Inside Passage, Alaska


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