7 Night Alaska Explorer (Seattle Roundtrip) Sail Date: May 28, 2010 Ship: Zaandam Cabin Type: Oceanview Traveled As: Couple Reviewed: 8 years ago
The ship was a little outdated for our tastes.
Food and Dining
3 out of 5
The food was good and there was a large variety but there were times when we wanted to grab something to eat and nothing was open. Our only option was to order room service.
5 out of 5
There was a large variety of options. However, some of the schedules overlapped.
Service and Staff
3 out of 5
The staff was friendly and helpful.
3 out of 5
We liked that the ship was smaller than other ships we have been on, but it was a little dingy looking with stained carpets and old upholstery.
Cabin / Stateroom
1 out of 5
We had chosen an outside stateroom on level 7 of the ship and nothing was ever said that we were going to end up with a differnt room. Everything we printed from our reservation had our chosen stateroom number on it. When we boarded the ship we found out that we were given a stateroom on the bottom of the ship and they called it an upgrade. We totally disagreed but there was nothing they could do as they gave our chosen stateroom to someone else. On about the 4th day of the cruise the ship experienced a sewer problem that backed up into our bathroom. We wondered if that would have happened had we been in our originally chosen room.
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