Hodus Family Westerdam Review

Westerdam Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: December 26, 2015
Ship: Westerdam
Cabin Type: Balcony
Cabin Number: 7111
Traveled As: Couple
Reviewed: 1 year ago

The entire staff we interacted with was superbly well trained in customer service.

 

I wear a hearing aid.  When Sarah, the cruise director makes an announcement and sitting in a public space, her voice sounds very loud and shrill.  The Captain has a Dutch accent and I had difficulty understanding his  message.

 

The main course food selection has been reduced from our last trip.  The waiter staff was slow because they have been assigned more tables.  When the waiters were at the table their service was excellent.

 

The resident dance staff and singer did an excellent job  However the comedian and illusionist were mediocre.

 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5
observed rust area on many parts of the ships exterior

Cabin / Stateroom

1 out of 5
Stewards were outstanding
3 out of 5
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