Tough start!

Westerdam Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 8

Overall Rating:

3.0 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: November 22, 2014
Ship: Westerdam
Cabin Type: Balcony
Cabin Number: 5051
Traveled As: Large Group
Reviewed: 2 years ago

Hard getting aboard and dining reservations impossible...long lines, cold food!

Dining improved, food still lukewarm, crew so kind.

Not having reserved seating meant waiting for a "buzzer!"  Then we had to go back and wait in line for the buzzer.  When we were called to go in to dinner, the table the staff took us to was already full.  Back to waiting in line AGAIN!

Barely had time to eat lunch the first day...no silver on table, asked three waiters before we finally received utensils.  Then before we were finished, muster call!  Muster call disorganized.  Captain yelled "Silence, NOW!"  Pretty scary for a beginning.

Had several nice cocktail parties from Club 21.  Staff in casino was really nice.  Great waitress, Hannah, who always appeared when we wanted her.

Room steward very efficient, room service exceptional.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5
Trivia. Crow's Nest was so cold we never went back,

Entertainment

3 out of 5
LOVED the BBKing group, the comedian, and Dancing With The Stars...singers and dancers ok, mics were way too loud

Children's Programs

NH/A

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Handicapped meant extra room in shower and on balcony

Ship Tip

Excellent tour in Turks and Caicos. Found driver in taxi terminal right behind shops.

1 out of 5
Check was terribly slow. Handicapped lane took four or five times longer than regular line. Woman named Marilee was so helpful and genuinely concerned for us. We missed Mariner lunch because of wait.
5 out of 5
3 out of 5
Gott to go off the pier to shop.
3 out of 5
Shopping at pier ok. Some really interesting items in shop that has books and handmade articles
3 out of 5
Waves were pretty choppy. Didn't get off with walker...some were held up on island and returned late because of high seas.
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