Disappointed

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 44

Review summary

We were disappointed in several areas of this cruise. There were several little things that added up. The cabin service was the not near as good as the 3 other cruises we've taken. They only straightened the bed and bathroom, never any of the tables or couch. Never brought an extension cord until we asked again throught the front desk. Never showed us anything about the tv or the free movies that were available(we discovered that on the last day!)Not sue if we would have watched them, but would have like the chance. The salmon was either over cooked or undercooked, dirt in the salads a couple of times, had to ask a second time for butter for the crab, slow service sometimes between courses. The lead male singer in the shows sang songs differently than I've ever heard them before. Another male singer was supposed to be funny with song impersonations, but wasn't. Comedian, Kevin Green was very funny, and they had a good selection of "no sugar added" desserts. Jenny and the HalCats were excellent in the Queens lounge, and maybe should have been the main entertainment. The captain got us very close to the Hubbard Glacier. I purchased an anniversary package before the cruise because it included a 10X7 photo, but then was told I could only use that for one of the activity photos, not the formal photos. So my only choices were a picture of my husband and I at the hubbard glacier(with my hair blowing all over the place) or one with 3 other couples that we had just me at dinner. They didn't even take a picture of my husband and I together, alone. The photo staff was not helpful at all. At one point my husband and I came back to the stateroom and it was filled with diesel smoke. The front desk called back to say it was a barbeque on the lido deck, on 9(we were on 4 with no window that opened!) How stupid do they think we are? The headache from that was pretty intense. We did enjoy being away for the week, but would chose Carnival or Princess Cruise line for our next cruise. Like I said, too many little things added up to make this our least favorite cruise, even though it was our 25th anniversary and we were celebrating.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Victoria, British Columbia

Ketchikan, Alaska

Juneau, Alaska