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Westerdam Cruise Review to Alaska - Inside Passage
7 Night Alaskan Explorer Via Glacier Bay (Seattle Roundtrip)
Sail date: June 01, 2008
Ship: Westerdam
Cabin type: Oceanview
Traveled as: Couple
Reviewed: 16 years ago
Review summary
I will continue to use for Hotels and Air Fare, but I will never book a cruise through them again. They didn't have the knowledge of the ship that we needed. They told me that my husband's electric wheelchair would fit in the room; however it did not.Every time we went out, we had to disassemble the chair and then reassemble it in the hall. Also, I asked for a non smoking room and we were in a smoking room that stank. Also, because we booked on Feb 29th, we were given a coupon for a night's stay at a hotel. We never received it; even after calling twice for it. Each time we were told that they would call us back within a few hours and never were. The ms Westerdam, Holland America Cruise Lines, was wonderful!!!!Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Pros: free upgrage to full ocean view room
Cons: Our wheelchair didn't fit through the cabin's door!
Recommends Westerdam? Yes!
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