POOR and INEXPERIENCED Service ALL AROUND

Voyager of the Seas Cruise Review to Caribbean - Southern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall rating:

2.2 out of 5
Voyager of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: November 06, 2022

Ship: Voyager of the Seas

Cabin number: 2503

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Pros: Buffet food: good variety, plentiful, tasty Ports: Visited 5 ports in 6 days, taxis that met us at ports completely gauging tourists, we walked past them and found other transport each time ( $125 USD for a taxi to drive 4 people 40 minutes there and back) Cons: Service: Room cleaner was awful, didn't know what he was doing and made new mistakes everyday Medical Team: Rude, wrote wrong diagnosis on receipt Customer service team: didn't call back and took over an hour to get through to on phone prior to the trip Dining room food: extremely slow - 2.5 hr wait, food cold and not good, buffet much better Room: No noise control, we could hear every little cough next door Shower: Water not hot until we called service team, whole unit was replaced Safe: Not working TV: No remote control Excursions: 2 cancelled at last minute 2 adult female world travellers

Embarkation

2 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

Don't sail with this cruise line, it's gone completely downhill

Ports of call

San Juan, Puerto Rico

2 out of 5

Charlotte Amalie, St. Thomas

2 out of 5

Frederiksted, St. Croix, U.S.V.I.

2 out of 5

Philipsburg, St. Maarten

5 out of 5

Castries, St. Lucia

2 out of 5

Bridgetown, Barbados

3 out of 5

Basseterre, St. Kitts

2 out of 5

Disembarkation

2 out of 5
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