POOR and INEXPERIENCED Service ALL AROUND
Voyager of the Seas Cruise Review to Caribbean - Southern
7 Night Southern Caribbean (San Juan Roundtrip)
Sail date: November 06, 2022
Ship: Voyager of the Seas
Cabin number: 2503
Traveled as: Couple
Reviewed: 1 year ago
Review summary
Pros: Buffet food: good variety, plentiful, tasty Ports: Visited 5 ports in 6 days, taxis that met us at ports completely gauging tourists, we walked past them and found other transport each time ( $125 USD for a taxi to drive 4 people 40 minutes there and back) Cons: Service: Room cleaner was awful, didn't know what he was doing and made new mistakes everyday Medical Team: Rude, wrote wrong diagnosis on receipt Customer service team: didn't call back and took over an hour to get through to on phone prior to the trip Dining room food: extremely slow - 2.5 hr wait, food cold and not good, buffet much better Room: No noise control, we could hear every little cough next door Shower: Water not hot until we called service team, whole unit was replaced Safe: Not working TV: No remote control Excursions: 2 cancelled at last minute 2 adult female world travellersEmbarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't sail with this cruise line, it's gone completely downhill
Ports of call
Frederiksted, St. Croix, U.S.V.I.