We enjoyed the cruise very much

Volendam Cruise Review to Caribbean - Southern


Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
10 Night Southern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: November 13, 2006
Ship: Volendam
Cabin Type: Inside
Traveled As: Couple
Reviewed: 9 years ago
I have one problem. When I made my reservation I was told that I would receive 2 bottles of wine served at dinner and dinner at the Pinnacale Grill. When we boarded the ship there was no conformation about the wine or the dinner so I went to the front desk they said they would ceck on it and there was nothing that said we were entitled to it. She then said she would check with the main office of Holland America Line. After 4 days of going back checking she made a call to and spoke to Johnathan Dobeson and he told me that it was some mistake of and that he would send us a check for the amount of the wine and the dinner which was $90.00. we still have not receive the check . I was so embaressed I felt like I wanted something that I was not intitled to. I hope this will be settled soon. Thank you. Mrs. Castagna

Food and Dining

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
3 out of 5
3 out of 5
I love th shopping there
3 out of 5
3 out of 5
I love th shopping there
1 out of 5
1 out of 5

Pros: the ports of call were very nice

Cons: theather seat were very uncomfortable

Recommends Volendam? Yes!

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