Volendam Cruise Review to Caribbean - Southern

Deck Hand

Experience
7+ cruises

Review
1

Helpful Votes
0

3 out of 5

We enjoyed the cruise very much

Sail Date: November 13, 2006

Reviewed: 8 years ago

Traveled As: Couple

Room Type: Inside

I have one problem. When I made my reservation I was told that I would receive 2 bottles of wine served at dinner and dinner at the Pinnacale Grill. When we boarded the ship there was no conformation about the wine or the dinner so I went to the front desk they said they would ceck on it and there was nothing that said we were entitled to it. She then said she would check with the main office of Holland America Line. After 4 days of going back checking she made a call to and spoke to Johnathan Dobeson and he told me that it was some mistake of and that he would send us a check for the amount of the wine and the dinner which was $90.00. we still have not receive the check . I was so embaressed I felt like I wanted something that I was not intitled to. I hope this will be settled soon. Thank you. Mrs. Castagna

Pros: the ports of call were very nice

Cons: theather seat were very uncomfortable

Recommends Volendam? Yes!

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment


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