Good Service; the staterooms need work

Item: Volendam
Rating: 3
Author: WayneS9

Volendam Cruise Review to Caribbean

WayneS9

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 21

Overall rating:

3 out of 5

Verified Review

10 Night Caribbean Sunfarer (Ft. Lauderdale Roundtrip)

Sail date: March 23, 2007

Ship: Volendam

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 17 years ago

Review summary

The condition of the ship's staterooms was poor. There were no announcements to inform passengers to things such as arrival at ports, where to go for disembarkments or when disembarkments could be made.

Ship experiences

Food and Dining

1 out of 5

The menu was made up of items which did not appeal to many people. The shrimp cocktail was only offered once. There were alot of "pasta" and chicken type meals

Entertainment

3 out of 5

The activities are geared toward an older group that goes to bed very early

Service and Staff

5 out of 5

The Dining Room Staff is above excellent

Ship Quality

5 out of 5

The ship was very clean. The staff was very atoned to disinfecting. There were hand sanitizers all over the ship. The Casino was very small. Smokers have very areas to go to smoke.

Cabin / Stateroom

1 out of 5

In our cabin the toilet kept plugging up, the A/C was not working properly. The other guests at our table reported the same problems in their cabins. Also the in room radio did not work which did not allow us to hear the PA sysytem