DON'T buy watch from the royal shop

Vision of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Tampa Roundtrip)
Sail Date: March 26, 2016
Ship: Vision of the Seas
Cabin Type: Balcony
Cabin Number: 7564
Traveled As: Couple
Reviewed: 1 year ago

It was our first cruise trip, enjoyed the ocean and beach very much, food was delicious and the crew members are hospitable. The reason why I gave 2 stars is the quality of the merchandize they trying to sell to you on the ship and bad customer support after you left the ship. I bought my husband a watch from the royal shop as his birthday gift and bought myself a matching watch. I noticed mine had a bad battery right after so returned it.  Short after the cruise, my husband noticed his watch is running slow so he send it to the manufacturer, then found out the circus board is bad and had to be replaced. After replacing the circus board now the second hand became detached from the center. We don't want to deal with this quality issue any more and tried to contact Royal Caribbean to return this watch and only got the answer of "no watch return after you left the ship". Very disappointed. 

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
3 out of 5
5 out of 5
3 out of 5
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