British Isles

Viking Venus Cruise Review to Europe - Western Europe

gustafson89

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 145

Overall rating:

3.3 out of 5

Verified Review

Viking Venus

14 Night British Isles Explorer (Bergen To London)

Sail date: July 01, 2022

Ship: Viking Venus

Cabin type: Balcony

Cabin number: 4116

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Very disappointed in this cruise. Included excursions were boring, lack of staff to clean tables, get beverages and remove dirty plates. Stare room stewards were inexperienced and didn't provide items we requested (like an extra towel). They also left cleaning products on the bathroom counter and also left our cabin door propped open while they were cleaning the Veranda 3 doors down. Very poor service.

Embarkation

3 out of 5

Ship experiences

Food and Dining

5 out of 5

Main dining room lacked staff and good customer service. We preferred the World Cafe

Onboard Activities

1 out of 5

Not much activity to enjoy

Entertainment

4 out of 5

Enjoyed the shows

Children's Programs

No children

Service and Staff

3 out of 5

Lack of staff and customer service.Not up to the excellent standards we are used to by Viking

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Reported a serious leaking shower door. Flooded the floor everything we showered. It was never fixed.

Ports of call

Bergen, Norway

2 out of 5

Lerwick, Shetland Islands, Scotland

1 out of 5

Boring port. Seeing the Shetland ponies was the highlight

Invergordon (Inverness & Loch Ness), Scotland

1 out of 5

Excursion was boring

Edinburgh, Scotland

2 out of 5

Kirkwall, Orkney Islands, Scotland

2 out of 5

Ullapool, Scotland

4 out of 5

Belfast, Northern Ireland

3 out of 5

Liverpool, England

5 out of 5

Holyhead, Wales

2 out of 5

Dublin, Ireland

3 out of 5

Cruise English Channel

3 out of 5

Dover (London), England

2 out of 5

Greenwich (London), England

2 out of 5

Disembarkation

4 out of 5

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