NEVER Book with VIKING

Viking Var Cruise Review to River Cruises - Europe

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 11

Overall rating:

2.7 out of 5
Verified Review
Viking Var

7 Night Romantic Danube Eastbound (Nuremberg To Budapest)

Sail date: October 12, 2018

Ship: Viking Var

Cabin type: Balcony

Cabin number: 209

Traveled as: Couple

Reviewed: 2 years ago

Review summary

It was NOT a cruise. It was a sub-par bus tour. I will never book with Viking again.

Embarkation

1 out of 5
Our embarkation was in Nuremberg at an industrial port with absolutely no scenic view as advertised by Viking.

Ship experiences

Food and Dining

3 out of 5
Because the majority of "cruise" was spent on a bus travelling to each major city on our tour, our meal plan was disrupted. One of our lunches was at a restaurant in Melk and consisted of over done roast beef and tater tots. Because cruise ships were used as hotels/restaurants (versus an actual cruise ship) one of our ships did not seem prepared to receive our group; therefore, meal items were limited and staff was stressed.

Onboard Activities

2 out of 5
What onboard activities? We were on a bus the majority of the time.

Entertainment

Children's Programs

Service and Staff

3 out of 5
The Program Director and Captains (we slept on three ships in less than a week) were more concerned with "selling" us our next cruise, convincing us why travelling on a bus was so great (actually stated that we should be grateful when compared to the deaths caused by Hurricane Michael in the states - REALLY?!), and ensuring the staff was adequately tipped then actually providing us with good service.

Ship Quality

2 out of 5
The bathroom of the cabin of our second ship smelled like urine and the shower drain was clogged so we had to shorten our showers because water overflowed into the bathroom. The third ship we were on had a broken toiled seat. All three ships had dirty windows and balconies.

Cabin / Stateroom

3 out of 5
See previous comments. Also, the minimal time we were on the ships, our balcony was of no use as we were either docked in an industrial site or ships were docked in tandem, meaning the only view we had was into someone else's room. Not worth paying extra for a room with a balcony.

Ship tip

NEVER book with VIKING. They know about the low water levels on the Danube for months and did not share the information in advance and then lied about conditions. They will not offer any type of refund, but rater a discount on your next cruise. This is of no value to me and I refuse to do business with companies who have absolutely not integrity.

Ports of call

Nuremberg, Germany

3 out of 5
Port was industrial. City sites were average

Main/Danube Canal Transit

3 out of 5
Crusinging through locks was interesting.

Regensburg, Germany

5 out of 5
Best of trip

Passau, Germany

2 out of 5
Took a bus to port. Then took another bus to Salzburg. Salzburg was not worth three-hour, one-way trip.

Krems, Austria

2 out of 5
Totally missed the Wachau Valley sites as we were on a bus.

Vienna, Austria

3 out of 5
Due to long bus trip got very little time in the city.

Budapest, Hungary

3 out of 5
Due to long bus trip, got very little time in this city. Did not see any of the spectacular river sites that are advertised by Viking.

Disembarkation

1 out of 5
Lots of confusion around our departure. Bus driver left 30 minutes late because Viking did not authorize him to leave. Some people almost missed their flights.
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