Disappointing Cruise

Veendam Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 29

Overall rating:

2.7 out of 5
Verified Review

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: October 30, 2019

Ship: Veendam

Cabin type: Inside

Cabin number: 364

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

Very disappointed in the cruise itself due to the lack of activities for someone that is middle-aged and younger. Even my 74 year old mother was bored. Holland security broke an item I purchased in Puerto Rico, after asking them to be careful with it. There goes over $100. I seriously doubt I would ever book another Holland trip. I have been on four cruises and this is the only one that has been disappointing and a waste of my money.


4 out of 5
It was fine. No hold ups, fairly smooth.

Ship experiences

Food and Dining

2 out of 5
I can't speak for the dining room or the restaurants but the buffet, which is not serve yourself, was rather disappointing. The choices were somewhat limited and the taste, in most cases, was sub-par.

Onboard Activities

1 out of 5
The activities around the ship was geared toward the elderly crowd. The average age on the ship had to be 70+. Extremely disappointing, especially when one port of call was cancelled, which left us 3 days at sea, with nothing to do.


2 out of 5
Again, catered to the older crowd.

Children's Programs

1 out of 5
Thank goodness, I didn't have children but there were a few on board and they must have been board to death.

Service and Staff

4 out of 5
This was the only good thing about this ship. The waiters and room stewards were fantastic. Bartenders could be better (more attentive). The entire cruise, I was only approached by one person to ask me if I wanted a drink and because we were at sea for 3 days with nothing to do, there was a lot of sitting around.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
The steward kept the cabin very clean but the beds were extremely uncomfortable, the room had a loud rattling all week and we could hear staff just next to the cabin, all hours of the night. There was no rest. On top of that, there were bugs or something in the room because my mom was getting bit each night in bed.

Ship tip

If you are under 65, do not go Holland!

Ports of call

Ft. Lauderdale (Port Everglades), Florida Did not visit port

Because it was not a port of call.

Half Moon Cay, Bahamas (Private Island)

1 out of 5
This port of call was cancelled, after being rescheduled. Extremely disappointing!

Grand Turk Island

3 out of 5
It was nice to see, but 12 hours in this port was entirely way too long.

San Juan, Puerto Rico

5 out of 5
Wish we would have had more time in Puerto Rico, so much to see and do.

Charlotte Amalie, St. Thomas

2 out of 5
I am giving it 3 stars because our excursion was mostly horrible "The Ultimate Island Experience". The ultimate experience was ultimately disappointing and dangerous and not what was sold to us. The tour guide put our lives at risk in a vehicle with bald tires and burning brakes to go up and down the mountain, on very narrow mountain roads with cliffs on each side. The excursion was to include shopping and beach at the beginning of the day. Shopping consisted of a couple of tents that sold the same exact crap (tshirts, shotglasses, bags) and we were stuck there for 2 hours.


4 out of 5
The disembarkation experience went smoothly.
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