Lovely ship but management a shambles not enough staff service very slow looks as though they are using them all on explorer very disappointing cruise

TUI Discovery Cruise Review to Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 13

Overall rating:

2.6 out of 5
TUI Discovery

Highlights of the Mediterranean

Sail date: May 06, 2018

Ship: TUI Discovery

Cabin type: Balcony

Cabin number: 6504

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We disembarked in Southampton instead of sailing to Newcastle we had had enough of the cruise no seats for entertainment nowhere quiet to sit and read piped music everywhere the staff were working so hard and always pleasant but just not enough to give a proper service waited on average two hours for dinner in restaurant Very disappointed

Embarkation

2 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Management need to get their act together could be great the ship is lovely

Ports of call

Malaga, Spain

3 out of 5

Lisbon, Portugal

4 out of 5

VILA NOVA DE GAIA (PORTO), PORTUGAL

3 out of 5

Vigo, Spain

4 out of 5

Bilbao, Spain

4 out of 5

Brest, France

3 out of 5

Cherbourg

3 out of 5

Zeebrugge (Bruges), Belgium

4 out of 5

Le Havre (Paris), France

3 out of 5

Disembarkation

5 out of 5
Was this review helpful? 9

2 Comments

cruisellama    5 years ago

AlexandCarol    6 years ago

"staff worked hard and were always pleasant" yet you gave them one star? bonkers

Other reviews of this sailing