I have always enjoyed sailing with the Royal Caribbean, but this time it was not the same. This was my first time staying in a Grand Suite, that was a great experience. I really enjoyed working with JJ and Jason my concerige
Symphony of the Seas Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean & Perfect Day (Miami Roundtrip)
Sail date: September 24, 2022
Ship: Symphony of the Seas
Cabin type: Suite
Cabin number: 10254
Traveled as: Couple
Reviewed: 2 years ago
Review summary
I have always enjoyed sailing with the Royal Caribbean, but this time it was not the same. Let me start with the positives. This was my first time staying in a Grand Suite, that was a great experience. I really enjoyed working with JJ and Jason my concierge, they made the experience great. Our stateroom attended Lily was great, she was always kind and did a great job cleaning our rooms. The suite lounge bartender Junior was great, he knew our names and stateroom and always serviced us with a smile. Adon at the Chop Grille was great, he made the dining experience great. The food at Chop grille was really good. Now let me talk about the negatives, this was my 10th Royal Caribbean cruise, and I was not impressed, there was nothing unique about the symphony of the seas. The entertainment was subpar and there was nothing catered to the African American cruisers. There were too many people on the ship and not enough willing or helpful crew members. The food in the windjammer was horrible. I will most likely start cruising with a different cruise line to avoid crowds and children. I am thinking about booking my next cruise with Virgin Cruise Line. I would not recommend cruising on a big ship like a symphony of the seas until they get the crowd under control and cater to all races and not just a few.Embarkation
Ship experiences
Food and Dining
Sorrento's
The pizza was not good, with very little cheese and sauce, and barely any pepperoni. This used to be the best place to eat on the royal Caribbean, but not anymore.
Suite Lounge
The suite lounge was the best, and our bartender (Junior) was great.
Chop's Grille
The food and the staff (Adon) were great, I would eat at this specialty restaurant again.
Windjammer Marketplace
The food was not good and the staff was not helpful or happy.
Room Service
Our stateroom attendant (Lily) was great.
Jamie's Italian
The food was just ok, but the staff was great, they made my birthday experience great.
Izumi
The food and staff was great.
El Loco Fresh℠
The food was great!
Onboard Activities
Entertainment
AquaTheater
The AquaTheater performance was amazing,
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't expect too much, this is a typical royal carribean ship. Too many people and kids, not a lot of entertainment.
Ports of call
Perfect Day At Coco Cay, Bahamas