We enjoyed the itinary Eastern Caribbean, The ship was OK, prefer the Oasis & Allure, I like their venue much better. The food in the dining room was excellent. The Windjammer food was awful because it was never hot enough. The pizza at Sorrentos was great as usual. The bartenders all over the ship & pool area did a great job making drinks. I think they should have had better entertainment, Hairspray is such a old play that most people have already seen. The aqua theatre show HIRO was ok, we had seen better on your other ships. I guess my biggest complaint is that the compass was not offered unless you asked for it! I do not like using my cell phone unless I have too, I am on vacation & I did not want to use it!
Embarkation
5 out of 5
It was very easy! Staff was very nice!
Ship experiences
Food and Dining
4 out of 5
The main dining room food was great! The windjammer food was awful-- it was never hot enough, always lukewarm or cold! Pizza at the restaurant was great as usual!
Onboard Activities
2 out of 5
They did not have enough activities !
Entertainment
2 out of 5
Awful! Hair Spray was on there other cruise ship years ago. We have seen it several times & did not want to see it again! The ice show was the best! Did not think comedy family show was that funny, it looked like an afterthought! We did not have the compass to look at the schedule, we called & asked for it when we found out that if you called they would deliver it to your room. We did not take our cell phone with us, we did not want to use it! The musicians were great, Loved the Disco show & the band at dazzles!
Service and Staff
5 out of 5
We loved the service from our waiter in the main dining room Sagar, he was very personable & did such a great job! The food in the dining room was awesome, Sagar deserves a 10! We also want to send excellent recomendation regarding our room attendant Anak Wijaya, he did such a great job! He was always very pleasant, funny, & always had ice water in our room! Kudos to your entire staff at the Windjammer, Sorrentos & shops, they are all so personable & always so nice & helped us with whatever we needed!
Ship Quality
4 out of 5
The symphony was very clean, I just did not care for the venue. The Oasis & Allure are our favorite ships! I do not care for the gray & taupe bland colors on the ship. I like the bling on the Oasis & Allure ships!
Cabin / Stateroom
5 out of 5
The room was very comfortable & the air conditioner worked great! There was enough room for all of our outfits( I brought a lot of outfits) Always had cold ice water. Room was always kept clean. The only negative thing was that I did not like the gray & taups colors used in the rooms, I like brighter colors!
Ship tip
Ask for the compass! So you can see what is going on without sliding up & down on there app!
The best ever! Was magical, we spent most of our time at The Oasis pool, it was awesome! The food & drinks were great! I wish we could have stayed there longer!
This was the worst experience ever! They had us walk around the ship with our carry on luggage & items. The Port of Miami had lost its power & we were delayed from leaving the ship. They should have told us just to sit still & wait instead of lugging around our carry ons & other items around the ship, it was so tiring!
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