Extraordinary Circumstances Create Extraordinary Cruise

Item: Symphony of the Seas
Rating: 4.8
Author: VACAKIM

Symphony of the Seas Cruise Review to Caribbean - Western

VACAKIM

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 40

Overall rating:

4.8 out of 5

6 Night Western Caribbean & Perfect Day (Miami Roundtrip)

Sail date: August 29, 2021

Ship: Symphony of the Seas

Cabin type: Balcony

Cabin number: 14697

Traveled as: Couple

Reviewed: 3 years ago

Review summary

I just returned form a cruise on Symphony of the Seas. I would like to commend them on doing a wonderful job at keeping everyone safe and happy. We showed proof of vaccine, negative Covid test, and filled out a health questionnaire. We wore masks indoors unless it was vaccinated guests only, then it was your choice. The social distancing was visible! It was a little surreal having so many pool chairs to choose from, as well as dining and entertainment spaces. The staff is genuinely happy to be there and it shows. Obliviously, there were a few adjustments, the entertainment was not all there, but I for one was just so glad to be out that it was not an issue. They had plenty to do and nothing to do if that was what you wanted! We purchased the 3 night Specialty Dining Package and had wonderful meals I actually had lobster twice!! and then again in the dining room! Overall, I would defiantly recommend cruising now as you may never get the opportunity to be on a ship with so few guest. I think it was 1400 guest and 2500 staff. Great time

Embarkation

5 out of 5

Social distanced and very well organised

Ship experiences

Food and Dining

5 out of 5

They were a bit pushy selling specialty restaurants, but it was worth it. The food was better as it was created separately. The staff was very attentive.

Onboard Activities

4 out of 5

Loved the umbrellas at the pool area. The slides were a huge hit. (just not for me!) I felt the solarium needs a larger pool. Central Park was beautiful. The fitness center had a very helpful trainer and walked you through all the equipment.

Entertainment

3 out of 5

lacking

Children's Programs

no children

Service and Staff

5 out of 5

I cannot say enough about the staff. They were exceptional! Most we spoke to remembered our names, and some small detail, very personable! They were all so happy to be there and it showed.

Ship Quality

5 out of 5

constant cleaning.

Cabin / Stateroom

5 out of 5

Our bed was very hard , so our room steward went out of her way to find a mattress topper. She said she would disinfect and cover with a duvet. Very thoughtful. The room was not as cramped as some we had room! Of course the bathroom was TINY!