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Symphony of the Seas Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 10

Overall rating:

3.7 out of 5
Verified Review
Symphony of the Seas

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: January 25, 2020

Ship: Symphony of the Seas

Cabin type: Oceanview

Cabin number: 11500

Traveled as: Large Group

Reviewed: 7 months ago

Review summary

We have all cruised with other cruise lines and had great experiences. Other than the huge boat there were few redeeming qualities and I don’t believe anyone desires to try another Royal Caribbean cruise

Embarkation

3 out of 5
We had a driver bring our group of 16 to the airport. We were quickly relieved of our bags. None were delivered to our stateroom we collected them ourselves on the way down the hall outside of other rooms

Ship experiences

Food and Dining

5 out of 5
Food was very good, we didn’t go to any of the specialty restaurants.

Onboard Activities

3 out of 5
Pools were busy, the one time we got great chairs poolside someone had an accident in the pool and we had to vacate.

Entertainment

4 out of 5
The performances were great. Holding a seat for even a moment caused arguments with other guests making it uncomfortable

Children's Programs

3 out of 5
The bigger kids were bored, the baby was being a baby and we were told to talk to him about his behavior even though he was too young to understand, instead we kept him

Service and Staff

3 out of 5
Our waitress and helper were excellent. Our stateroom was kept clean. Besides these three we had no real contact with other staff and the times we did we felt like they weren’t pleased to take care of guests

Ship Quality

5 out of 5
Great ship, food and drinks kept picked up. We were cut in front of more than half the time we waited for an elevator with the stroller

Cabin / Stateroom

5 out of 5
Spacious and clean, great view

Ship tip

I would not advise this ship due to the rudeness of the guests and not overly friendly staff

Ports of call

Miami, Florida

3 out of 5
Busy, Super Bowl week. Had to Uber after waiting nearly an hour for the rental car shuttle

Philipsburg, St. Maarten

2 out of 5
Rude workers when we asked about alternate taxis for large parties.

San Juan, Puerto Rico

3 out of 5
Great time going around near the ship

Perfect Day At Coco Cay, Bahamas

5 out of 5
Great day with the exception that the main beach we wanted to go to was private. Enjoyed the pool and free slides

Disembarkation

1 out of 5
It was terrible, we were separated from our party, shuffled away from security l. Caught in large pushing crowds for the rental car shuttle resulting in us taking an Uber, unable to say bye to other family members
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