First cruise for grandchildren they loved every minute. 3 adults had cruised before , all loved suite itself and suites lounge. 1 disappointed with Coastal KItchen not matching Luminae. 2 seasoned cruisers prefer Celebrity , the Diamond Club was a cave. All unimpressed by begging letter from concierges at end of cruise. we recognise privately those who deserve it like Erwin, had paid $1000 in gratuities anyway. Did not rate the concierges as doing good job.
Embarkation
5 out of 5
Best embarkation experienced in 13 years. Eating lunch in Coastal Kitchen within 30 minutes of parking in Terminal, suites lounge before embarkation great idea.
Ship experiences
Food and Dining
4 out of 5
Food not as good as Celebrity. Windjammer buffet badly managed, people left outside while seating available inside. food in strange places, cooked eggs not near other eggs etc. Main Dining room better than expected has table for 8. Coastal Kitchen our main dining area, servers very good especially with children (3, 7, 9). Food not as good as Celebrity Luminae but very good. Drink policy for suites guests not as generous as Celebrity, eg my kir royale is free on celebrity $15 on Symphony.
Onboard Activities
4 out of 5
Rock climbing big success, zipline fun, pools and hot tubs appreciated,
Entertainment
5 out of 5
ICE skatingshow outstanding.
Children's Programs
do own babysitting and child care.
Service and Staff
5 out of 5
erwin our suite attendant excellent. Coastal Kitchen servers very good,
Ship Quality
4 out of 5
clean, need better non smoking pathway to avoid casino to reach theatre deck 5.
Cabin / Stateroom
5 out of 5
Bigger than Celebrity suites, worked very well for 8. very comfortable beds, balcony huge and private.
much better than expected they have done good job. but expensive , we spent $1500 for extras on island , could easily have spent $3000....jet skis great.
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