Wonderful Caribbean Cruise

Symphony of the Seas Cruise Review to Caribbean - Western

JuanCana

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 49

Overall rating:

4.5 out of 5

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 26, 2019

Ship: Symphony of the Seas

Cabin type: Balcony

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

Overall a fantastic cruise. A couple of things I would suggest is the before a new program is implemented, make sure all the staff know about it. You pay extra for “The Key” as it comes with a lot of perks, but it’s frustrating when you Want to collect the perks and you have to ask numerous staff as the have no idea. Also the wrist bands were not worth the money, they did not work as advertised and they fell off easily so were easy to lose.

Embarkation

4 out of 5

There was no staff that new about “The Key” program and the perks that were supposed to come with it.

Ship experiences

Food and Dining

4 out of 5

You have to watch your drinks account, we were charged double for some drinks as well as charged for drinks that we did not have.

Onboard Activities

5 out of 5

We did the escape the rubicon it was challenging but a great time. We even made it out with a minute to spare!

Entertainment

5 out of 5

All the shows were fabulous!

Service and Staff

4 out of 5

We had purchased “The Key” but it was such a new program that most of the staff had no idea what it was which was a bit frustrating.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

The room was great, could have been a bit cleaner however, finger prints from the previous guests were on the wall.

Ports of call

Miami, Florida

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Cozumel, Mexico

4 out of 5

Nassau, Bahamas

5 out of 5

Disembarkation

5 out of 5

2 Comments

KevinOMReb 5 years ago

I have The Key as well for 4/20 and hope they have the wrinkles smoothed out by then

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Sunny2004 5 years ago

I’m sorry to hear that about the WOW band. We experienced quite the opposite on the Harmony last year. Wore it like a watch. Stayed on until I removed it. Worked just as advertised. I would definitely spend the money again.

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