Great cruise..disappointed ship

Symphony of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 4

Overall rating:

3 out of 5
Symphony of the Seas

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: December 08, 2018

Ship: Symphony of the Seas

Cabin type: Balcony

Traveled as: Couple

Reviewed: 3 years ago

Review summary

This was a good cruise and we had a good time, but this ship was very disappointing..we missed the before dinner music..also had an issue with a refund and it took guest services 3 days to fix..will stay with Allure and Oasis or the smaller ships

Embarkation

4 out of 5
Fair..space so large with high ceilings made it hard to hear and understand the person speakingt

Ship experiences

Food and Dining

3 out of 5
Main dining room, windjammer and diamond club. Very crowded..felt like a sardine..Hooked was wonderful

Onboard Activities

3 out of 5
Solarium pool...small and no standing area nor a place to swim..just sit

Entertainment

3 out of 5
Could not get tickets for some shows..the ones we did see were great..Schooner bar had the best piano player with sing alongs

Service and Staff

3 out of 5
Waiter and his helper were wondetful

Ship Quality

3 out of 5
Good

Cabin / Stateroom

3 out of 5
Bed too close to the sliding door and the wall..liked the closet and bath space..sofa to deep for short people..had a hard time sitting on it

Ship tip

Be patient..takes a long time to get off for excursions and disembarkment

Ports of call

Miami, Florida

3 out of 5

Basseterre, St. Kitts

3 out of 5
Pier people were disorganized but eventually we found our excursion and had a good time...the vehicles they use are very hard to get on and off for the elderly and heavy set

Charlotte Amalie, St. Thomas

3 out of 5
Love this island..first time we took an excursion to the beach...had to,find our own back tho as I guess a mix up with time...will take a taxi on my own next time

Nassau, Bahamas

3 out of 5
Do not like Nassau...was not going to get off but met a friend who was on another ship, at Senor Frogs..always a good time there

Disembarkation

1 out of 5
Horrible...we do self carry off as we live in Florida.very disorganized and still took over an hour to get off..never had that much trouble on your other ships
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