Will never sail with HAL again

Statendam Cruise Review to Alaska - Gulf of Alaska


Contributor Level: Third Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 32

Overall Rating:

2.0 out of 5
Verified Review
7 Night Glacier Discovery Northbound (Vancouver To Anchorage)
Sail Date: June 01, 2014
Ship: Statendam
Cabin Type: Oceanview
Cabin Number: 418
Traveled As: Couple
Reviewed: 3 years ago

Service was poor on all levels, not as we have come to expect on other cruise lines.  Food was fair.  Buffet food is the same as what is served in the dining room.  Major lack of activities on the ship, especially at sea days, mostly classes or lectures offered.  Very little enthusiasm among the staff, not like we have experienced on other cruise lines.

Food and Dining

3 out of 5
Food not that great, same stuff served between the Lido deck and dining room. Room service was much better!

Onboard Activities

1 out of 5
mostly lectures or classes were offered. no games, crafts, activities offered, rather boring!

Entertainment

3 out of 5
shows were good

Children's Programs

3 out of 5
n/a

Service and Staff

3 out of 5
General lack of enthusiasm from almost everyone we encountered. cocktail servers would pass us by several times before asking if we wanted anything. Sales clerks just wandered around

Ship Quality

3 out of 5
for an Alaskan cruise that you will be doing scenic viewing - the windows everywhere were filthy and water streaked

Cabin / Stateroom

5 out of 5
standard size, nice layout, plenty of closet space. only bad thing was our room window was right under an outside deck light.
5 out of 5
5 out of 5
5 out of 5
5 out of 5
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