No good value for your highly paid cruise

Star Princess Cruise Review to Alaska - Gulf of Alaska
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 0

Overall Rating:

3 out of 5
Star Princess

7 Night Voyage Of The Glaciers Northbound (Vancouver To Anchorage)

Sail Date: August 04, 2018

Ship: Star Princess

Cabin Type: Inside

Cabin Number: B407

Traveled As: Singles/Friends

Reviewed: 2 months ago

Review Summary

I paid way too much for what I received taken into consideration that I traveled alone, paying for TWO but not eating and drinking for two. Further booking agent in Australia had not enough information about tor crosses and digs not know anything. Inc. your office in Melbourne which I rang. I will never book Princess again. Had a lot of stuff ups in Mt. Kinley and Denali as well.

Embarkation

5 out of 5

Ship Experiences

Food and Dining

1 out of 5
Portofino and Capri restaurant food was very good. Great choices. The buffet was very Asian orientated. Not to my liking at all. Name tags of food was quite a few times mixed up. Further no where it was mentioned if something was spicy. If you have someone who is allergic to this you'll have a big problem! Also I think more drinks except water and ice tea can be given free of charge. I paid top dollar and am disappointed to see you charge for practically everything!

Onboard Activities

3 out of 5
Your casino area is too big. Fitness center shoes not have a good airco. It's way too hot in there. I stopped going to the gym for this reason. Hot pools was good. Water bigger pools was too cold! Bingo should be for free!!!!

Entertainment

1 out of 5
I expected higher quality entertainment. On deck 5 was each time same trio. The English guy singing and playing piano deck 6 was fab. The musical show with the group was beautiful but too short and could be more often. Steve is very good. Girl singing and playing guitar was alright. Talks too much. But I expected more entertainment.

Service and Staff

2 out of 5
Ramon was wonderful. When I boarded the floor mat in bathroom had two big black stains. This only happened once. One mattress in this room is terrible. As soon as you sit on it you sink to the bottom. It gave me pain in my back after first night straightaway. The young tiny girl working in the deli, from the Philippines, she is marvelous!! So dedicated to her job and trying so hard to please every once. Bryan was fantastic too. And Jeffrey in the kitchen in Horizon, fabulous too! Allover all your staff are great people! It is a shame they don't get paid much for the hours they do.

Ship Quality

1 out of 5

Cabin / Stateroom

4 out of 5
When I boarded the floor mat in bathroom had two big black stains. This only happened once. One mattress in this room is terrible. As soon as you sit on it you sink to the bottom. It gave me pain in my back after first night straightaway. Size is fine and comfortable.

Ports Of Call

Vancouver (Canada Place), British Columbia

5 out of 5

Ketchikan, Alaska

5 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

1 out of 5

Whittier (Anchorage), Alaska

5 out of 5

Disembarkation

5 out of 5
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