Beautiful views and ports of call and the Land tour lodges, but the cruise was old and more importantly staff was not friendly and many were infact very rude.

Item: Star Princess
Rating: 3.4
Author: rainadubai

Star Princess Cruise Review to Alaska - Gulf of Alaska

rainadubai

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 5

Overall rating:

3.4 out of 5

7 Night Voyage Of The Glaciers Northbound (Vancouver To Anchorage)

Sail date: August 04, 2018

Ship: Star Princess

Cabin type: Suite

Cabin number: E726

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

Beautiful views and ports of call and the Land tour lodges, but the cruise was old and more importantly staff was not friendly and many were infact very rude.

Embarkation

4 out of 5

Less choices but Good vegetarian food.

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Children's Programs

2 out of 5

Service and Staff

1 out of 5

Marino and Willy are two staff members I would like to complain about, mainly Marino, who actually said to me when I called the guest services for the internet being down that, "pls walk up to the guest services and speak to them. There is nothing I can do"! Very rude and from where we come from, in Dubai, customer isn't treated this way especially with the charges being as high as this.

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5

The cabin design was good but there was constant creaking in the cabin while the ship was sailing. And most importantly, there was very loud hammering on from 8-8.30 in the morning at both Juneau and Skagway ports. We were compensated with a bottle of wine but what could a wine bottle do when my son was woken up both the mornings early after late nights.