Fairly crappy royal Caribbean New England cruise

Serenade of the Seas Cruise Review to Canada, New England, New York

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 23

Overall rating:

2.3 out of 5
Verified Review
Serenade of the Seas

7 Night Canada (Boston Roundtrip)

Sail date: September 24, 2023

Ship: Serenade of the Seas

Cabin type: Inside

Cabin number: 7561

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

A big waste of time and money. Food was not good. Entertainment was spotty and not great. Charging for sodas as a complete and expensive surprise and really awful port choices. I expect better, much better

Embarkation

3 out of 5
Getting on the ship itself was uneventful except for the stevedore transferring our individual suitcase loudly demanding a tip

Ship experiences

Food and Dining

1 out of 5
So royal Caribbean is now charging extra for soda, which was not disclosed in advance. Very few places to get the very limited free drinks. No where to refill water bottles. No free bottled waters. Main dining room food was of poor quality. Walmart steaks. Buffet was better. Specialty restaurants were $90 a person per meal. Who can take a family to this???

Onboard Activities

2 out of 5
Rather limited activities. Contests like trivia with zero prizes. How cheap are you Royal Caribbean?

Entertainment

2 out of 5
Few shows. Some nights none at all. Unless you want an Elton john impersonator, your options were limited. Comedy juggler only did one show but was good

Service and Staff

4 out of 5
Staff were nice and efficient

Ship Quality

3 out of 5
Ship was mostly clean

Cabin / Stateroom

2 out of 5
Tiny cabin. Not set up correctly when we arrived in spite of submitting requests well in advance on the app. (The app was poorly done by the way and often not useable. )

Ship tip

Do not go. Over priced and not very well organized. Ports in canada where awful. Nothing to do and nothing to see with in walking distance of the ship. Our one excursion was canceled after we waited and hour and half. I wish i would have gone on a globus or trafalger tour instead

Ports of call

Sydney, Nova Scotia

1 out of 5
Tiny. Nothing to see or do. Who in their right mind would pick this place?? Complete waste. We walked around the town for 2 out of the 8 hours we were docked then went back to the ship. Very disappointing. Not even tourist shops. Best place we went in was a drug store for Tylenol.

Saint John, New Brunswick

1 out of 5
Once again a huge disappointment. Silly me, i assumed RC would pick great destinations or else why go?? Did not happen. Dirty, sketchy town with nothing to do or see with in a half hour walk of the ship. No onboard descriptions of the ports. Huge disappointment. Once again we walked around-mostly uphill- then just went back to the ship

Bar Harbor, Maine

4 out of 5
Bar harbor is always nice but i did not like the two hour wait for a tender to take us to shore or that our excursion was canceled at the last minute. We had booked a lighthouse boat tour. We were told the tour operator canceled all boat tours but we saw them operating once we got to land. What gives??

Portland, Maine

3 out of 5
Portland was a pleasant surprise. I liked old port but no easy way to Freeport. No one told us that you can NOT get an Uber in Freeport and taxi

Disembarkation

3 out of 5
We were definitely ready to leave. A big disappointment where RC was just trying to take your money as quickly as possible and not giving fair value in return.
Was this review helpful? 23

15 Comments

hubiedubie    1 year ago

I SCREAM FOR ICE CREAM!!!

Hurder    1 year ago

Sorry to hear your kids dragged you onto this cruise. Don't think Cruising is for you!

jallaway    1 year ago

When I was a little kid in elementary school, I could buy a milk for a nickel and an ice cream for a dime. We all should be able to buy ice cream for a dime!!

Gwbigdog    1 year ago

Really, oops sorry 😞 thanks

cruisesrgreat    1 year ago

No water bottle filling places? Glasses of water are free every where, just not bottled, which has never been free, nor has soda. And specialty restaurants arent $90 per person unless its the chefs table experience or something like that. Fake review.

deboftheseas    1 year ago

And as for the Walmart steaks, I personally have never had one….obviously you must have. You choose the itinerary, Canada New England is a great itinerary, Princess Cruise Lines offers a better one. Next time use a travel agent, we cost nothing but have a world of knowledge based on experience to share…..just don’t call me.

deboftheseas    1 year ago

Obviously you don’t cruise much, or at all. Sodas are not free, nor is bottled water on most cruiselines ( Disney may be the exception if you can afford it). You cannot request a way for the room to be set up, you can ask for twin beds of course, but often they don’t do that till night time turn down….I agree that’s dumb. Entertainment is always full of impersonators….did you expect Taylor Swift?

MulletChamp2024    1 year ago

Good lord 😂

missnotanlines    1 year ago

This person is a joke stay home

Shh813    1 year ago

We started cruising in 1999 and soda has never been free.

kristysmom224    1 year ago

Royal Caribbean used to have special cups for free refills of sodas, but you had to pay for the soda package to get the cups. Not sure if that's still the same.

cruising2004    1 year ago

Sorry you were disappointed with your cruise.

javawoody    1 year ago

Interesting, specialty restaurants 90 per person? And I never remember free soda.

jallaway    1 year ago

Whaaaa??? I read somebody post that it's been 25 years since Royal Caribbean provided free soda drinks.

bubbles60    1 year ago

Sorry you were disappointed. We are headed to some of those ports soon. Speciality dining and drink packages are expensive on Royal.

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