Royal Caribbean is on a downhill slide

Item: Serenade of the Seas
Rating: 4
Author: BigStud69

Serenade of the Seas Cruise Review to Caribbean - Southern

BigStud69

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 22

Overall rating:

4 out of 5

Verified Review

12 Night Caribbean Repositioning (Tampa To Boston)

Sail date: September 12, 2023

Ship: Serenade of the Seas

Cabin type: Balcony

Cabin number: 8084

Traveled as: Couple

Reviewed: 1 year ago

Review summary

I have seen a steady decline in the quality of the rooms (horrible showers) and the quality of the food. Steak was poor quality.

Embarkation

5 out of 5

Smooth

Ship experiences

Food and Dining

4 out of 5

Ok and average

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Mid-level quality

Children's Programs

No kids

Service and Staff

5 out of 5

Excellent

Ship Quality

3 out of 5

Care and maintenance are slipping

Cabin / Stateroom

3 out of 5

Disappointing - room looks beat up and tired. The shower never got above a low warm.

Ports of call

Tampa, Florida

4 out of 5

No excursion - Tampa port was excellent.

Thumbs Up 1

George Town, Grand Cayman

4 out of 5

No excursion - port was clean and safe.

Thumbs Up 0

Oranjestad, Aruba

4 out of 5

Yes we did excursion to a hotel for the day.

Thumbs Up 0

Willemstad, Curacao

4 out of 5

No excursion - port was safe and clean

Thumbs Up 1

Kralendijk, Bonaire

4 out of 5

No excursion - port was safe and clean

Thumbs Up 0

Perfect Day At Coco Cay, Bahamas

5 out of 5

Outstanding! Great fun.

Thumbs Up 0

Boston, Massachusetts

4 out of 5

Good port - efficient, safe and clean

Thumbs Up 0

Disembarkation

5 out of 5

Smooth

7 Comments

Paul1234 1 year ago

I believe Royal Caribbean is shifting towards a quote unquote 2 ship system. Where they cater extremely well to the diamond club yacht club VIPs and the rest of the folks on the ship that only paid full fare for their cruise are treated like despicable peasants not by the staff but by the cruise ship company

Thumbs Up 0

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Hurder 1 year ago

Have to agree Stud, food and cost cutting have sent things downhill, but service, activities and entertainment still Top Knotch! I absolutely love this Class of ship and have cruised on the Jewel many times. I try to get most of my showers in the gym where there's much better facilities. Except for the rain and wind the Boston Reposition was a great experience!

Thumbs Up 0

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Gwbigdog 1 year ago

Thanks for sharing

Thumbs Up 0

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Dumfy75 1 year ago

Are you comparing pre and post lockdown, as I think everything’s gone downhill since covid came on the scene! Cost cutting measures to get some of the money back is only increasing that feeling too. I still think cruising’s great, just not the same as before.

Thumbs Up 0

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javawoody 1 year ago

Interesting??

Thumbs Up 0

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cruising2004 1 year ago

Thank you for sharing your cruising experience.

Thumbs Up 0

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AuntPinkie 1 year ago

Glad you mostly enjoyed your cruise. Sorry you feel it’s on the decline.

Thumbs Up 0

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Other reviews of this sailing

Serenade of the Seas repositioning cruise

Fabulous itinerary and lovely old ship

Anniversary cruise.