Enjoyable Western Caribbean Cruise

Serenade of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 30

Overall rating:

5 out of 5
Serenade of the Seas

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: January 07, 2023

Ship: Serenade of the Seas

Cabin type: Balcony

Cabin number: 8102

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Wasn't as great service wise, as in the past, but being with family (Daughter and family, brother and niece and our grandson) made it a great trip. Was also upset that Royal Caribbean cruise line really did poorly in the Covid Future cruise trips. We should not have been increased in price, TWICE due to them cancelling the cruises. The cost of the cruise should have been an even trade off. They also gave my daughter and son-in-law some extra charge saying it was a pier expense. Said they still owed money on their trip. This was so bogus and being fought with RCC.

Embarkation

5 out of 5
Went smoothly

Ship experiences

Food and Dining

5 out of 5
Many of the bars (inside and out) service was slow considering the ship was not 100% capacity. The ship was older but enjoyed it. The kids would have liked the more modern ships of things to do.

Onboard Activities

5 out of 5
Golf (but too windy most of the time), granddaughter finally joined club the last couple of days. Grandson finally joined teen club the last 2 days. Did art show and a couple trivia games.

Entertainment

5 out of 5
What we saw of the different entertainment in the bar and lounge areas was good. Our App did not update us for the stage shows so we missed them and the comedians.

Children's Programs

5 out of 5
Our granddaughter enjoyed what time she was at the club.

Service and Staff

5 out of 5
Our main dining room attendants were great! Our room steward attendant was awesome. The staff in the Windjammer was good.

Ship Quality

5 out of 5
Ship was clean and maintained well for an older ship.

Cabin / Stateroom

5 out of 5
The room steward kept the room in great shape. Always clean and made up. The size is what it is. You make due. Loved the size of the balcony.

Ship tip

The overall service is not what it is on the bigger ships. I don't know if that is due to the size of the ship and the experience of the staff. Maybe it's a training guide for them?

Ports of call

Tampa, Florida

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5
Enjoyed our excursion and the Sloth/Iguana Encounters.

Belize City, Belize

5 out of 5
Enjoyed the excursion and the Ruins that we visited. Learned a lot and had a good time.

Cozumel, Mexico

5 out of 5
Had a good time. Went into town and found it clean and enjoyable.

Disembarkation

5 out of 5
The paperwork was confusing. If you answered you didn't need help they gave you a time to walk out with your luggage. Had to go to Guest Services to get luggage tags and change this up.
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3 Comments

Itspeace4me    1 year ago

Thanks for sharing with us.

javawoody    1 year ago

Thanks for sharing

GriffFamily    1 year ago

Thanks for your review. I’ll be on this ship soon and hope the service improves. If not, I’ll relax and enjoy myself anyway. Thanks for the info.

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