Had to be a happy Camper on this ship

Item: Serenade of the Seas
Rating: 3
Author: ChaChaStar

Serenade of the Seas Cruise Review

ChaChaStar

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 42

Overall rating:

3 out of 5

10 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 20, 2019

Ship: Serenade of the Seas

Cabin type: Balcony

Cabin number: 8070

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

Pack your patience you will need it. It will help you from being disappointed.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Everything was ok. Not like the RC dinning experiences I have had in the past. Room service was a mess. As for drinks, bring your own straw. You can get bio degradable straws that are stronger than what they use on the ship. It’s horrible to have a drink with a straw that melts before the ice does.

Onboard Activities

3 out of 5

Cruise director was awesome.

Entertainment

2 out of 5

The piano an Perry was creepy and out of date for a holiday family cruise. Our favorite bar to hang out on the boat at night but we found somewhere else to go. Couldn’t handle two minutes of his show. Very out of date and not for a family cruise.

Service and Staff

2 out of 5

The staff seemed to be brand new. Had difficulty working together. The only person I can say something nice about is the MDR manager. He worked hard to fix the mistakes. When I had an issue I was told by the front desk manager that any problems I have on the ship I must take to shore not him.

Ship Quality

2 out of 5

Run down ship. Big screen broken and was suppose to be fixed months before we boarded. That was not the case.

Cabin / Stateroom

1 out of 5

I felt there was an obstruction in this zero obstruction room. Sink didn’t work properly. Toilet would break when you needed it. Run down room. Very dirty in places. Don’t book in this section if you don’t want some obstruction.

Ship tip

Pack your patience.

Thumbs up

Ports of call

Roseau, Dominica

1 out of 5

Do not do the RC beach break. The drive is scary. I cried with all the women in the back of the van. We thought we were going to die. It was far away any the place is terrible. The locals don’t stop harassing you. The ship does not wait for its own tour. When we got there we paid $10 for a chair, sat down was harassed by locals so we turned around and got in line for a van to go back to the ship since it was so far away and didn’t want to miss the ship. Waste of time and money.

Thumbs Up 2

St. John's, Antigua

5 out of 5

Philipsburg, St. Maarten

5 out of 5

Basseterre, St. Kitts

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Disembarkation

5 out of 5

Traveler Photos

6 Comments

cruisereckoning 4 years ago

Thanks for the review.

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kellies26 4 years ago

Just got off this ship. It was not dirty. It is a smaller ship for sure. Our food was excellent the entire time.

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Cruiserike0322 4 years ago

Sounds like you were disappointed

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Chitters52 4 years ago

We’ve been on this ship twice. It is an older ship, we have never found it to be dirty. Service has been excellent. Food sometimes good but always ok. We went to guest services when we both got paint on our clothes (they had painted the ceiling and paint had dripped onto deck chairs). They got every bit of paint out but they would have given us money to pay for the clothes if they couldn’t remove it. Entertainment is always changing, we’ve had good and not so good you have to try different venues. I guess it’s a matter of expectations.

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CruzeFan 4 years ago

Not sure from your review what you mean by having to pack your patience. It looks like you traveled during one of the busiest weeks of the year, so maybe the ship was very crowded

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portofrome 4 years ago

Thanks for your review

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Other reviews of this sailing

It was amazing.

Great Holiday Experience