Highly recommend the Cruise

Serenade of the Seas Cruise Review to Europe - Northern Europe

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 52

Overall rating:

3.5 out of 5
Serenade of the Seas

8 Night Scandinavia & Russia (Copenhagen Roundtrip)

Sail date: August 10, 2019

Ship: Serenade of the Seas

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

Overall it was a great Itinerary and the locations are fabulous, the Ship was a bit tired looking and some staff were not as friendly as they usually are. But the locations and stops are worth it. its a great cruise with spectacular views

Embarkation

4 out of 5
The embarkment was very easy.

Ship experiences

Food and Dining

3 out of 5
The food was ok, I have had better on these cruises. There were some mornings when the cutlery wasn't available and the food was short of expectations. The main dining room was better

Onboard Activities

3 out of 5
The shows were just average, there is no promenade so most of the entertainment was in the little reception area. The theatre shows were ok, but the whole experience is a bit tired now.

Entertainment

3 out of 5
he theatre shows were ok, but the whole experience is a bit tired now. the shows were just ok. the magic show was alright but the magician didn't like being heckled by the audience when the tricks could be seen

Children's Programs

2 out of 5
there was a kids area with amusements and a disco area. thinks there was a creche but we didn't need it

Service and Staff

2 out of 5
some of the staff were lovely but some of the bar staff were very rude and were not at all what we expected. One person, in particular, shouldn't have been on the ship as his attitude was terrible to all the passengers. it wasn't the usual happy people you expect

Ship Quality

3 out of 5
The ship is old and showing the wear and tear on it. it needs a refurbishment badly. The sofa bed in our room broke twice with our son sleeping in it. The fixtures and fittings look worn, and the public areas look tired.

Cabin / Stateroom

3 out of 5
The cabin was a luxury cabin the space was ok if not a little cramped. there was a pull-down bed over the double bed and a sofa bed which broke twice

Ship tip

Get the Drinks package, and bring a power strip for the room.

Ports of call

Copenhagen, Denmark

5 out of 5
lovely port with the Tivoilly Gardens in the center of the town. Drinks are a bit expensive but you can find some nice quaint places to eat and drink reasonably

Stockholm, Sweden

5 out of 5
loved it, especially the AbbA museum, would recommend this on your trip

Tallinn, Estonia

4 out of 5
lovely buildings and town. Expensive for food but lovely to walk around and not far from the port

St. Petersburg, Russian Federation

5 out of 5
Wow Wow Wow what a place. its os big nad so much to do. Get a guide its well worth it.

Helsinki, Finland

4 out of 5
We did the Ice Land experience here it was great fun. it's like an indoor ice palace and bar

Disembarkation

4 out of 5
getting off was quick and without any problems
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