Great Trip, Boat could use a bit of updating

Serenade of the Seas Cruise Review to Canada, New England, New York

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 42

Overall rating:

4.7 out of 5
Serenade of the Seas

7 Night Canada & New England (Boston Roundtrip)

Sail date: September 29, 2019

Ship: Serenade of the Seas

Cabin type: Inside

Cabin number: 8511

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Overall we loved the cruise, staff and ports! So much to do and so much fun! We think the ship could use some minor upgrades and that the disembarking process could be better.

Embarkation

5 out of 5
Super easy and simple, walked right on the boat. We have been on other cruises and were not sure why we didn't get our sea-pass cards before getting on the boat, but they were on our door when we got to our room!

Ship experiences

Food and Dining

5 out of 5
Great food in both the buffet and main dining room. Always good!

Onboard Activities

5 out of 5
Enough things to do on a small boat. Not as much as some of the bigger boats, but that is for obvious reasons!

Entertainment

4 out of 5
Orchestra was amazing. Singers/dancers were great. The comedian shows were amazing! So funny! The musical and singing shows were a bit dated, but I think they were tailoring them to the older demographic on the boat. We were by far some of the youngest guests, so I understand.

Service and Staff

5 out of 5
Great stateroom assistant and waitstaff. Everyone was always so nice!

Ship Quality

4 out of 5
Ship was clean and issues were dealt with quickly! I do think this ship is due for some upgrades.

Cabin / Stateroom

4 out of 5
Cabin was clean and everything worked. I think the drawers and closet are due for upgrades. The drawers were very loud. Could not hear a peep from the neighbors which was great! Shower head was super high pressure and so much water comes out (not a huge fan), but showering on cruises is never fun/easy.

Ports of call

Boston, Massachusetts

5 out of 5
This was our home port. There is tons to do and lots of great history!

Saint John, New Brunswick

5 out of 5
Loved our tour of the top 10 in Saint John. The bus driver and tour guide gave us so much history and detail. We visited some big tourist spots and some lesser known areas. It was great! The Irish pub was our favorite!

Halifax, Nova Scotia

5 out of 5
Loved this port and Peggy's Cove. We did the top 10 tour and got to visit all the fun places. Our tour guide and bus driver were great. We learned so much history and really got a taste of the area. We will be back for sure! Stewards Lobster Pound was amazing for lunch!

Bar Harbor, Maine

5 out of 5
We booked our own trolley ride with Olli's Trolleys and it was awesome! Easy walk from the boat and cool trolley to ride on. We did the 2.5 hr tour of Cadillac Mountain. Our driver shared tons of stories and history. Highly recommend! After our tour we shopped and walked and loved the town. Highly recommend Bar Harbor Popcorn!

Portland, Maine

5 out of 5
We did not book an excursion. We walked around the city and loved it! Highly recommend The Holy Donut, but be prepared to wait in line! We loved all the shops and lots to do without booking an excursion.

Disembarkation

2 out of 5
We decided to carry our own luggage off the ship. We were told to go to the theater at 8:15. We got there at 7:30 and were told to add out luggage to a line of luggage that was starting on the deck. We then were told to go to the theater and sit. At about 8:00 they told everyone to go to their luggage. By the time we got out of the the theater those in line behind us had already cut us in line. We cut in to get the luggage and stood where our luggage was. The line was so long and we werent going to the back of it when our luggage was marking our spot. This cause so much anger by the people the were behind us. There should be a better way than this. Why have the luggage in a line if people are just going to run out and run to the front of the line. I would have rather stood with the luggage and waited in line.
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1 Comment

enjoyurdaysmile    5 years ago

We took her this year and had a good time.

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