Never again on this ship

Item: Serenade of the Seas
Rating: 3.4
Author: noodanby

Serenade of the Seas Cruise Review to Caribbean - Eastern

noodanby

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 8

Overall rating:

3.4 out of 5

10 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: February 22, 2019

Ship: Serenade of the Seas

Cabin type: Inside

Cabin number: 1007

Traveled as: Couple

Reviewed: 5 years ago

Review summary

The Caribbean is a wonderful place to visit and was something that we are pleased to say we have now seen most of it, unfortunately the ship was a big disappointment the staff are rude and unless you tip for everything little thing you will be treated differently

Embarkation

1 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Stage shows where pathetic, nothing like any other ship we had been on. Everything was lacking any sort of class

Service and Staff

1 out of 5

Staff rude, because we didn’t tip for sunbeds we couldn’t get one, was told by staff that us British should stay in Spain and the guest services would never let us see management

Ship Quality

2 out of 5

Cabin / Stateroom

3 out of 5

The room was very cumphy and was kept clean only one thing happened and the room attendant left dirty bedding in our room all over our clean clothes