relaxing cruise
Serenade of the Seas Cruise Review to Canada, New England, New York
7 Night Canada & New England (Boston Roundtrip)
Sail date: September 17, 2017
Ship: Serenade of the Seas
Cabin type: Balcony
Cabin number: 9060
Traveled as: Couple
Reviewed: 6 years ago
Review summary
loved our cruise experience EXCEPT for an excursion to Cadillac Mountain in Acadia Nat'l park. This excursion should have been cancelled due to the fog. Instead, we went up this mountain, saw nothing since visibility was zero. In fact, we almost had a collision with another bus coming down the mountain as we climbed the mountain twice! When we complained to the shoreex desk after the excursion, we were told that Serenade had no responsibility here. It was the responsibility of the excursion company. Amazing to us that Serenade did not step in and cancel the excursion refunding out money. NOT!!! Do they mean to say that the safety of their passengers is up to the excursion company only??Embarkation
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2 Comments
Gwbigdog 7 months ago
GingyB 6 years ago