Would appreciate knowing when paying for balcony that it had an obstructed view
Serenade of the Seas Cruise Review to Europe - Northern Europe
7 Night Scandinavia & Russia (Stockholm Roundtrip)
Sail date: June 25, 2017
Ship: Serenade of the Seas
Cabin type: Balcony
Cabin number: 8162
Traveled as: Family (older children)
Reviewed: 7 years ago
Review summary
The itinerary was good, although I probably would have preferred Lithuania over Helsinki. Tallin and St. Petersburg were outstanding. Also, instead of cruising back so slowly on the last day, maybe we could have seen some fjords or something beautiful instead.
The ship staff is helpful. There are many details in a ship that is tired although the staff tries to be prompt in responding to feedback. For example, phone was dirty in room but as soon as I mentioned it, the attendant took care of it and did a fine job cleaning it. We had an unpleasant experience with food at Giovanni's but the manager went out of his way to make sure everything was corrected. The only detail that I did not appreciate, was booking a balcony cabin, only to find out that it had an obstructed view. They need to do a better job of informing passengers what they are getting.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
St. Petersburg, Russian Federation
1 Comment
GingyB 6 years ago