A Fun Time But Needs Some Work

Serenade of the Seas Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 97

Overall rating:

4 out of 5
Serenade of the Seas

16 Night Transatlantic Eastbound (Ft. Lauderdale To Copenhagen)

Sail date: April 17, 2017

Ship: Serenade of the Seas

Cabin type: Balcony

Cabin number: 9076

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The crew were very friendly and, by & large, the cruise was wonderful (even especially the detour to Dover because the French dockworkers were on strike).  I even think the food overall was better than the last time we sailed on Serenade (although some of the desserts could use a little work).  The only complaint is that somewhere along the line they have decided to turn the Centrum into a nightclub with excruciatingly loud music (especially the steel drum) until 11 pm.  Even closing the fire doors in the hallway didn't help much.  We have had a cabin near the Centrum before and there was no problem but this trip the music was cranked way up.  It would be fine if they had some guitar or piano music there and night and move the louder music to one of the other venues but loud seems to be the latest big thing because we noticed some nights it in the main theater as well.  Are all sound engineers deaf??  

Ship experiences

Food and Dining

5 out of 5
I think the food has improved overall from the last time we sailed Serenade, but some of the desserts lacked taste. That said, there's always soft-serve.

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Children's Programs

Not relevant

Service and Staff

5 out of 5
I have to hand it to the Captain & Crew because a little over a day out of Le Havre they were notified that the docks were closed due to a strike. They had to really work hard to make arrangements to detour to Dover, England and come up with some tours & shuttles. They did a wonderful job.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

2 out of 5

Ponta Delgada, Azores

3 out of 5

Cobh (Cork), Ireland

3 out of 5

Le Havre (Paris), France Did not visit port

Actually, we didn't make it to Le Havre (Paris) because French dockworkers were on strike so we detoured to Dover, England and that was outstanding. Loved it

Zeebrugge (Bruges), Belgium

3 out of 5

Amsterdam, Netherlands

3 out of 5

Copenhagen, Denmark

3 out of 5
We didn't stay but the airport was very good.
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1 Comment

monicaarosen    7 years ago

Was on the same cruise as above. Agree the Centrum is very loud at night and maybe should move the loud music to another location which they have a couple that are not going to bother guest till midnight. We were in from 4-17 thru 5-14. The crew and food was very good and crew excellent. That was our only complaint.

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