Good ports, average food

Serenade of the Seas Cruise Review to Transatlantic

Cruises: 7+ cruises
Review: 1
Helpful Votes: 6

Overall rating:

2 out of 5
Verified Review
Serenade of the Seas

16 Night Transatlantic Eastbound (Ft. Lauderdale To Copenhagen)

Sail date: April 17, 2017

Ship: Serenade of the Seas

Cabin type: Inside

Cabin number: 2023

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

The ports were good and Royal did a good job of getting us into another port (Dover, England) when there was a strike in France. The food was average, not very good. The service was average to poor, they seemed to be short handed. The tours were priced a little high and there was no shore ambassador on the ship to ask question which we have on other cruise lines,  The shows on the ship were good although the show times were very bad. Would not recommend Royal Caribbean to others.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Ponta Delgada, Azores

5 out of 5

Cobh (Cork), Ireland

5 out of 5
best to take into town on your own

Le Havre (Paris), France Did not visit port

did not go to this port because of strike

Zeebrugge (Bruges), Belgium

1 out of 5
cargo port, have to pay a lot to get into town

Amsterdam, Netherlands

3 out of 5
there is a free shuttle into town which we were not told about until we got back from walking the rain.

Copenhagen, Denmark

5 out of 5
Was this review helpful? 6

3 Comments

Nomad2007    7 years ago

We have done numerous rccl cruises and have found if you take the negatives and let them bounce off then we always have a great cruise. 

Attitude towards the staff has a great effect on them if you go at them happy and smiling then usually they will do more to help with your problems. 

Try it and see what happens. Remember the staff is always on that ship and we come and go. So I bet it's real easy to become numb to unhappy cruisers.

twhite1    7 years ago

Then pick my time dining. We loved Serenade. We are going on Serenade to Bermuda be t year and Adventure in Sept. we are Diamond members and this will be our 8th and 9th cruises on RCCL. Love them. I'm sorry your trip was not a positive experience but please don't give up on Royal.

Turnerfam9    7 years ago

Did the show times conflict with your Dining times? I've heard that from a few others.

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