Bruised on the cruise

Serenade of the Seas Cruise Review to Canada, New England, New York


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2.0 out of 5
Verified Review
7 Night Canada & New England (Boston Roundtrip)
Sail Date: September 18, 2016
Ship: Serenade of the Seas
Cabin Type: Balcony
Cabin Number: 7170
Traveled As: Couple
Reviewed: 1 year ago

One of the most important things when purchasing a cruise is your accommodations.  I asked for a balcony that did not have an obstructed view.  I paid what was asked and was excited to cruise... After a long walk down the hall to the stateroom I was very disappointed when I opened the door to the room and the Obstructed view.  It was so bad we did not even sit on it.  I will not use again because of this.  There are lots of other companies.

Food and Dining

1 out of 5
lacked variety and quality.

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Ship Quality

1 out of 5
Didn't feel it was as clean as other cruises I had been on. Actually heard this from others also

Cabin / Stateroom

1 out of 5
Very unhappy as it was an obstructed view .needs updating curtains were shredded

Ship Tip

Eat at the specially restaurants as much as you can. Food was good there and a good deal on first night

3 out of 5
5 out of 5
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