Bruised on the cruise

Serenade of the Seas Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 9

Overall rating:

2 out of 5
Verified Review
Serenade of the Seas

7 Night Canada & New England (Boston Roundtrip)

Sail date: September 18, 2016

Ship: Serenade of the Seas

Cabin type: Balcony

Cabin number: 7170

Traveled as: Couple

Reviewed: 8 years ago

Review summary

One of the most important things when purchasing a cruise is your accommodations.  I asked for a balcony that did not have an obstructed view.  I paid what was asked and was excited to cruise... After a long walk down the hall to the stateroom I was very disappointed when I opened the door to the room and the Obstructed view.  It was so bad we did not even sit on it.  I will not use again because of this.  There are lots of other companies.

Ship experiences

Food and Dining

1 out of 5
lacked variety and quality.

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Ship Quality

1 out of 5
Didn't feel it was as clean as other cruises I had been on. Actually heard this from others also

Cabin / Stateroom

1 out of 5
Very unhappy as it was an obstructed view .needs updating curtains were shredded

Ship tip

Eat at the specially restaurants as much as you can. Food was good there and a good deal on first night

Ports of call

Portland, Maine

3 out of 5

Bar Harbor, Maine

5 out of 5

Saint John, New Brunswick

5 out of 5

Halifax, Nova Scotia

5 out of 5
Was this review helpful? 9

3 Comments

askoleern    8 years ago

Next time you pick room,instead of guaranteed room to save money.....

stangboyva    8 years ago

What room were you in?

deboftheseas    8 years ago

You probably booked a balcony guarantee, you get what you pay for, book early, choose your room, never book on the lowest balcony decks, lifeboats are always there

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