My cruise on the Serenade of the seas

Item: Serenade of the Seas
Rating: 4
Author: shootingstar177

Serenade of the Seas Cruise Review to Caribbean - Eastern

shootingstar177

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 133

Overall rating:

4 out of 5

Verified Review

10 Night Caribbean (Ft. Lauderdale Roundtrip)

Sail date: April 08, 2016

Ship: Serenade of the Seas

Cabin type: Suite

Cabin number: 9656

Traveled as: Family (older children)

Reviewed: 8 years ago

Review summary

The problems that I had , were related to the size of the doors in our cabin but as far as the cruise itself, I really enjoyed it. Once our problems were corrected except for the shower to give my son a bath, which I had to wash him with a wash cloth we were treated very well. Everyone on the ship were helpful and the service in the dining room was excellent. We got to see the Captain every day as he mingled with the passengers. This is the first ship were the Captain was so visible and very nice. Always asking the passengers if everything was ok. The front desk not as nice nor as helpful as they should but I guess they have a lot to content with. Over all the cruise was great and have another one reserved on the same ship. Ty

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Because of receiving wrong info. from Royal Caribbean the room was not proper for us but for a family where everyone can walk it was great. They then changed it to 1048 which was smaller but more comfortable for my son who is in a wheel chair, although the bathroom was not appropriate for a young man on a wheel chair since it didn't have a shower.