The crew make this tired ship great

Serenade of the Seas Cruise Review to Europe - Northern Europe


Contributor Level: Captain
Experience: 7+ cruises
Reviews: 15
Helpful Votes: 81

Overall Rating:

4.0 out of 5
7 Night Norwegian Fjords (Copenhagen Roundtrip)
Sail Date: May 09, 2015
Ship: Serenade of the Seas
Cabin Type: Balcony
Cabin Number: 9825
Traveled As: Couple
Reviewed: 2 years ago

We continued our transatlantic cruise vacation back-to-back with this 7 nighter to the fjords of Norway.  The itinerary was exceptional with the crowning experience being Geirangerfjord. The absolute beauty of this port can't be captured with words. It is something that one needs to experience.

Pros: We enjoyed our cruise because of the great crew who took care of us for our entire vacation. Paola and Andreea in MDR, Pedro (Maitre d'), Marisha and Jerome (MDR), DouDou and Ricardo (stateroom). Each of these people really understood how to make someone feel welcomed and not so far away from home.
Itinerary was fabulous if you wanted to see more of Norway and experience the fjords. The simple beauty of this country is breathtaking and every one we met was friendly and engaging.  
I also want to give a round of applause for the entire food service department.  Honestly, the food was miles better than we had on the Celebrity Reflection a couple months ago.

Cons: The Serenade needs a refurb. I've mentioned this in all my reviews. It does a disservice to the crew who work tirelessly but there is just so much one can do to make a silk purse, as they say.

Stateroom: After staying in a 'deluxe' balcony stateroom for the first leg of our vacation, we looked forward to moving to a "superior" one but quite honestly, we saw no appreciable difference between the two. The website boasts superior being larger than the other but our stateroom was the same confined small space. I really don't get how RCC charges more for the same cabin ~shrug~

Entertainment: Fair quality of uninspiring entertainment.  Highlights included Segundo on the spanish guitar.  He was awesome.
 

 

 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

n/a

Service and Staff

5 out of 5
see my previous comments on crew

Ship Quality

1 out of 5
Mentioned rust, peeling paint, broken elevator buttons, etc. The list goes on.

Cabin / Stateroom

3 out of 5
Saw no difference between deluxe and superior staterooms.

Ship Tip

The Safari Lounge is a nice getaway during the day.

3 out of 5
3 out of 5
3 out of 5
5 out of 5
5 out of 5
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